Lexus of Pembroke Pines

My second time purchase of a Lexus ES 350 with Nick Holden was better than the first time. Unfortunately, I was in a car accident in December 2023 and totaled my new car! First let me thank God and s Holden was better than the first time. Unfortunately, I was in a car accident in December 2023 and totaled my new car! First let me thank God and secondly, let me thank Lexus because the car did exactly what it was suppose to do and I am here to tell the story without a scar! Hallelujah!!!🙌🏽🙌🏽 I knew I wanted the same exact car and only trusted Nick to get it for me. This was a difficult task because this particular exterior and interior color is not easy to find (the reason I ended up in Florida looking while on vacation the first time). I had every bit of confidence that Nick, would find it again. I called Nick told him my story and he was up for the task. After searching (7) or more states he never gave up and FOUND my car, Yes, Nick went above and beyond to provide EXCEPTIONAL customer service! He kept me informed during the entire process. Did I mention I live in Virginia? He told me the car would arrive on February 2, 2024 and I flew into Fort Lauderdale on February 1, 2024. I saw the car, test drove it and purchased it all in record timing! Nick sent the car to be cleaned, so it would be ready to be shipped to my front door in Virginia. Yes, I’m going to keep emphasizing that I live in Virginia. My process with Nick and Lexus of Pembroke Pines was smooth, efficient and quick. Nick and his team did an outstanding job and truly put a smile on my face and a leap in my heart. Teamwork makes the Dreamwork! I will forever recommend Nick & Lexus of Pembroke Pines for your car needs! Because of his EXCEPTIONAL work ethic and dedication on my first purchase I went back to him a second time. If you want exceptional customer service ~ reach out to Nick. Thank you Nick and keep up the great work!!!! More

For the first time it's been a great experience choosing lexus thanks for helping lexus thanks for helping More

They work here quickly, professionally and competently for the client. Thank you very much for the excellent service for the client. Thank you very much for the excellent service More

We have received excellent service every time we have brought our car here for services! Great job keep up the great work. brought our car here for services! Great job keep up the great work. More

Thanks to Aaron, Steve and Juan. It was pleasure to work with you. Fast and easy. It was pleasure to work with you. Fast and easy. More

My experience with the seller was bad, he did not explain me the features of the vehicle well. me the features of the vehicle well. More

Fast, very professional and courteous service! We love that we can make an appointment the service. We love that we can make an appointment the service. More

Customer Service provided excellent service. Jose was very professional and informative. He made my first experience at Lexus of Pembroke Pines very pleasant. Jose was very professional and informative. He made my first experience at Lexus of Pembroke Pines very pleasant. More

The customer service was beyond my expectations. Julio was great to work with! He listened to my wants and made sure to deliver them. Julio was great to work with! He listened to my wants and made sure to deliver them. More

Tom has excellent follow-through and he really cares about his clients and knows the Lexus brand. about his clients and knows the Lexus brand. More