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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
17,767 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 17,767 reviews

November 15, 2025

Excellent service and organized with all the necessary paperwork. The sales person provided great service. More

by galarzf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Brighi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your feedback about our team! We hope you will continue to consider Lexus of Pembroke Pines for your future auto needs. Drive safely!

November 14, 2025

I traveled an hour away to find the car I wanted. I wish the dealership would just give you the price and not make you deal and go back and forth. That's what makes the car buying so difficult, like More

by BWMMAM
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Luis Morales
Nov 18, 2025 -

Lexus of Pembroke Pines responded

We appreciate you choosing Lexus of Pembroke Pines and sorry that the experience wasn’t smooth start to finish. Thank you for the feedback.

November 14, 2025

Overall, I am very unsatisfied with the level of professionalism I encountered on 10/31/2025 starting by my sales rep Luis, to Frank the Sales Manager in which I spoke to and we agreed and texted o More

by JP Martinez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Frank Marsala
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Armani
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Hidalgo-Gato
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis,
Nov 18, 2025 -

Lexus of Pembroke Pines responded

We're disappointed to read about your recent visit. It's our intention to provide a seamless and satisfactory purchasing process for every customer, so it's concerning that you feel this way about the professionalism of our staff members. We apologize if there was any miscommunication during your interactions with us. We would appreciate another opportunity to address these concerns and find a solution that meets your needs. Please don't hesitate to call me. Lynn Gonzales, Customer Relations Manager, 954-381-7993. Thank you.

November 14, 2025

Always a please to work with Andre. Currently awaiting my new LC 500 Inspiration Lexus!! More

by Tonyatinsley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Chaparro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren
Nov 14, 2025 -

Lexus of Pembroke Pines responded

Great to hear you had a pleasant experience working with Andre at Lexus of Pembroke Pines. We're happy to assist with your new LC 500 Inspiration Lexus. Congratulations!

November 14, 2025

Had a great experience with customer service . Jose Amaro was very effective and provided great service. More

by lopezrtf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Nov 17, 2025 -

Lexus of Pembroke Pines responded

We’re so happy to hear that Jose provided such excellent assistance! Thank you for choosing Lexus of Pembroke Pines and for sharing your feedback.

November 14, 2025

This is the third Lexus I’ve purchased from Nick, and every experience has been excellent. He’s professional, knowledgeable, and makes the process smooth and stress-free. I trust him completely and highl More

by Armando
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Ensey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2025 -

Lexus of Pembroke Pines responded

Armando, we are grateful for your repeat business! We’ll pass along your kind words to Nick and the team. Enjoy your new ride, and we look forward to seeing you again! - The Lexus of Pembroke Pines Team

November 14, 2025

Great custimer service. Sammy Libraty has been taking great care of me for 20 yrs. Simon(finance manager was also very helpful More

by jdennismd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Libraty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2025 -

Lexus of Pembroke Pines responded

Thank you for your kind words about Sammy and Simon! We appreciate your loyalty and look forward to serving you for many more years. -Lexus of Pembroke Pines

November 13, 2025

I asked for a handle that broke in my seat to be repaired during my oil change. The service adviser acknowledged that he would take care of it. However, and it wasn't even touched and the handle was left in More

by KJ0192
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not mentioning Name
November 13, 2025

Excellent customer service and very professional … very refreshing to not encounter the typical “car salesman pressure” tactics! More

by Nqpnthrfan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Marañón
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dayton Armenteros …*****
Nov 13, 2025 -

Lexus of Pembroke Pines responded

Thank you for choosing Lexus of Pembroke Pines and for sharing your experience! We're delighted to hear you had a pressure-free visit.

November 13, 2025

It was a great experience. My service advisor, Jose Amato, is very professional, knowledgeable, and attentive. I would recommend him and this Lexus dealership to anyone. More

by dannyramirez76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Nov 14, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your 5-star experience at Lexus of Pembroke Pines! We'll be sure to pass along your kind words to Jose. Safe travels!

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