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Lexus of Pembroke Pines

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.6
16,855 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,855 reviews

August 21, 2023

Jose provide great service and kept me updated on the progress of the repairs and services. More

by jones4391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Aug 21, 2023 -

Lexus of Pembroke Pines responded

Thank you for the review! We appreicate the kind feedback about Jose and hope to see you again at Lexus of Pembroke Pines!

August 21, 2023

Well organized. Very friendly people. Excellent car detailing. I would buy my next Lexus here More

by ericstepp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose . My service advisor
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Aug 21, 2023 -

Lexus of Pembroke Pines responded

We appreciate your feedback about our detailed service. The Lexus of Pembroke Pines team is here to help with any of your future automotive needs!

August 21, 2023

Jose was extremely courteous and helpful! He was very patient with me and spoke very politely More

by faridaur
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Aug 21, 2023 -

Lexus of Pembroke Pines responded

We are happy to hear that Jose and the team gave you a positive experience! Thank you for choosing Lexus of Pembroke Pines and for sharing your support. Drive safely until we see you again!

August 20, 2023

I’d like to thank the service at Lexus of PEMBROKE pines for their work More

by riazmoulabi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Correa
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Aug 21, 2023 -

Lexus of Pembroke Pines responded

Thank you for this excellent review of Lexus of Pembroke Pines! We appreciate it!

August 20, 2023

Caring, attentive, and trying to do the best always the best dealer I have ever known More

by doristobill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John steigel
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Aug 21, 2023 -

Lexus of Pembroke Pines responded

Thank you for this lovely review of Lexus of Pembroke Pines! Come by anytime you need!

Aug 21, 2023 -

doristobill responded

I am your forever customer

August 20, 2023

My advisor Sebastian Mejia is good, always a great experience at this dealership. Thank you for your service! More

by LYMCONSULTINGCORP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Mejia
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Aug 22, 2023 -

Lexus of Pembroke Pines responded

We're glad to know you had a great experience with Sebastian at Lexus of Pembroke Pines! We appreciate your kind words and look forward to serving you again in the future.

August 20, 2023

Excellent sales person and worst finance department. Even though I have purchased many vehicles, finance always treats you like you are a first time customer. Absolutely zero customer loyalty. More

by mustafa_miami
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Kamal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pastukhov
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2023 -

Lexus of Pembroke Pines responded

We're sorry to read about your experience with our finance department. We strive for excellence in all areas and it's clear we fell short this time around. Your feedback is important, as it helps us improve our services moving forward. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out directly at your convenience. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

August 20, 2023

JOSE IS A GREAT SERVICE PERSONEL. hE EXPLAIN EVERYTHING IN GREAT DETAILS. HE IS INDEED THE BEST SERVICE PERSONEL I EVER DEALT WITH More

by kbprgroup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Luis Amaro
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Aug 22, 2023 -

Lexus of Pembroke Pines responded

We're so glad to know that Jose provided you with excellent service at Lexus of Pembroke Pines! It's always our goal to keep customers informed and comfortable. Thanks for the review!

August 20, 2023

I had a great experience the two times I went to the dealer. Darren is very nice and is willing to help you get the best deals. More

by Lisyac14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Lusane
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2023 -

Lexus of Pembroke Pines responded

We're delighted to know that Darren was able to assist you in finding the best deals at Lexus of Pembroke Pines. Thanks for sharing your positive experiences with us!

August 20, 2023

Fast, easy, and convenient. I always come back to them and they never disappoint me. More

by SWOLFPHD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gonzo Dussan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2023 -

Lexus of Pembroke Pines responded

We are so grateful to have earned your loyal business. Thank you for choosing Lexus of Pembroke Pines! See you next time!

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