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Lexus of Pembroke Pines

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.6
17,981 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 17,981 reviews

November 16, 2023

The best dealer, with the best help, best attention. Very good salespeople and sales manager. Grateful for the help. More

by REYES280890
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alain Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irv Smith
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Nov 16, 2023 -

Lexus of Pembroke Pines responded

We're so glad to know you had a positive experience at Lexus of Pembroke Pines! Our team works hard to provide the best service and attention. Thank you for your kind words, we appreciate it!

November 15, 2023

They make getting the car serviced very convenient and quick. They have very good service. More

by OTTO.BOUTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2023 -

Lexus of Pembroke Pines responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The Lexus of Pembroke Pines Team

November 15, 2023

Marvens was great. Contacted me early and good follow up. Jorge Leon was not very good. Stuck the PERMA service on us. The only reason we decided not to fight, becau More

by Ben Chen
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marvens St Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Leon
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2023 -

Lexus of Pembroke Pines responded

Ben, it's great to know Marvens was helpful but I'm sorry to learn that the rest of your visit left something to be desired. We never want our customers to feel pressured or dissatisfied. Your feedback is important and we'd like the opportunity to discuss this further if you're willing. Please reach out at your earliest convenience. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

November 15, 2023

Fast service employees very knowledgeable. Clean, they give me options. Very attentative they offer water coffee More

by zrecendiz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Genao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2023 -

Lexus of Pembroke Pines responded

We're glad to know you had a positive experience at Lexus of Pembroke Pines! Our team is always here to provide stellar care. Thanks for the review!

November 15, 2023

This dealership was great and Patrick was excellent! He took a lot of time to sit with my mom and I and help us make the right decision for our vehicles and explain everything very thoroughly. Would lov More

by butlerjami8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Hew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2023 -

Lexus of Pembroke Pines responded

Jami, we're delighted to know that Patrick provided excellent service during your visit to Lexus of Pembroke Pines. We look forward to assisting you with your next car purchase! We hope you and your mom enjoy every mile in your vehicles!

November 15, 2023

It's recommended. Very good work experience staff. Your car will be in good hands. More

by DOMCASROSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2023 -

Lexus of Pembroke Pines responded

Thank you for sharing your positive experience with Lexus of Pembroke Pines, Domcasrosa!

November 15, 2023

Had a 50,000 mile check up. Thought the service was pretty fast. Spent about 100 minutes waiting . More

by Floridakeysgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
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Nov 16, 2023 -

Lexus of Pembroke Pines responded

Thank you for choosing Lexus of Pembroke Pines! We are here to help with any of your future service needs.

November 15, 2023

Edgar was very professional. He explained everything we needed to know about the vehicle and the buying process. The buying process still took longer than I would have liked but More

by JOSE75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Chaparro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2023 -

Lexus of Pembroke Pines responded

Jose, we appreciate your feedback! We're glad to know Edgar was able to assist you at Lexus of Pembroke Pines, and we appreciate your patience with the team. Drive safe!

November 15, 2023

I went in for my 45,000 mile service. I was super pleased with the time it took in the communication. Associates are always pleasant and professional. . More

by daniel.stairiker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Mejia
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Nov 15, 2023 -

Lexus of Pembroke Pines responded

Daniel, we're glad to know you had a positive experience with your 45,000-mile service at Lexus of Pembroke Pines. We always aim for efficient and professional communication. Thanks for the feedback!

November 15, 2023

Israel was very friendly and profesional. He took the time to discuss all options available and got us a great deal!! I Highly recommend working with Israel. More

by Daza.diego.f
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Israel Rigaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2023 -

Lexus of Pembroke Pines responded

Diego, we're delighted to know that Israel provided a friendly and professional service at Lexus of Pembroke Pines. It's great to see you got the deal you were looking for! Thanks for recommending us, we appreciate it!

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