Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Lexus of Pembroke Pines

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.6
16,603 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
Contact Dealership
View Awards

16150 Pines Boulevard

Pembroke Pines, FL

33027

Directions

By Type

Showing 16,603 reviews

May 25, 2023

Best car buying experience ever. Christopher was absolutely great, he made the car buying experience so painless and easy. I would recommend Chris to anyone buying a Lexus. More

by Ackee03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sofia De Cespedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zulimar Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2023 -

Lexus of Pembroke Pines responded

We are thrilled to hear that Christopher made your car-buying experience at Lexus of Pembroke Pines painless and easy! Thank you for the glowing review and recommendation. We appreciate your business and hope you enjoy your new Lexus!

May 25, 2023

The Lexus service in general is very good and efficient, but if I would like advice, please wash them well when you lend the cars and put gasoline on them. In addition, the car wash is horrible and deficien More

by Diana Ramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Whitmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2023 -

Lexus of Pembroke Pines responded

Diana, it’s great to hear that you find our Lexus service efficient. Thank you for your feedback regarding the car wash, we will make sure to prioritize those areas in order to provide our customers with an even better experience. It was a pleasure doing business with you at Lexus of Pembroke Pines.

May 25, 2023

Excellent service and friendly staff. All issues explained before service and after work completed and car was washed More

by Harold.burgos25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Gutierrez
Report | Print
May 25, 2023 -

Lexus of Pembroke Pines responded

We're so glad to hear that you had an excellent service experience, Harold! Our team at Lexus of Pembroke Pines strives to provide top-notch customer service, and we're thrilled that you felt well-informed throughout the process.

May 25, 2023

Excellent customer service and i don’t have to wait too long . Excellent for the beginning to the end More

by rebecaabreu68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2023 -

Lexus of Pembroke Pines responded

Your support means the world to our team at Lexus of Pembroke Pines! Thank you for the positive feedback!

May 25, 2023

I am very pleased, the guys from the Lexus dealership did everything super, quickly and efficiently. Many thanks to Andrey and Art Armani and Mike. More

by VALDAISTAR1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mikhail Khalev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2023 -

Lexus of Pembroke Pines responded

We're thrilled to hear how pleased you are with your experience at Lexus of Pembroke Pines! We appreciate your kind words regarding Andrey, Art, and Mike and their efficient service. It was our pleasure to assist you in purchasing your Lexus vehicle. Thank you for choosing our dealership!

May 25, 2023

I’ve been working with Efrain for years he is super professional and knowledgeable I’m very satisfied with his experience More

by amarttesi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Efrain Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2023 -

Lexus of Pembroke Pines responded

We're delighted to hear about your positive experiences with Efrain at Lexus of Pembroke Pines! Thank you for sharing your feedback on his professional and knowledgeable service. We appreciate your support and look forward to serving you again in the future.

May 25, 2023

This was the easiest car purchase I ever made. Alon was great to work with. More

by KARENBESCA
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Frank Marsala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alon Rapoport
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2023 -

Lexus of Pembroke Pines responded

It's great to hear that Alon took such great care of you! Thank you for choosing Lexus of Pembroke Pines and for sharing your experience. Safe travels ahead in your new ride!

May 25, 2023

I ordered a loaner it wasn’t ready. They said they had service my vehicle but I’m still having the same problem More

by RANDU5
Recommend Dealer
No
Employees Worked With
Jeremy Rivera
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2023 -

Lexus of Pembroke Pines responded

We're sorry to hear that your loaner wasn't ready when you requested it and that you're still experiencing the same issue with your vehicle. We strive to make sure our guests receive top-notch, seamless service and we apologize for not living up to that standard. Please give me a call at your convenience so we can discuss how to improve your 3-star rating. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

May 31, 2023 -

RANDU5 responded

I tried reaching out to Alejandro your service technician 2 separate times and he said he would return my call last week Wednesday and I haven’t heard back from him please can you help me with this issue

May 25, 2023

Visited this dealer 10 years ago and was not a good experience. After talking with some people I decided to try them again and this time the experience was great from start to finish. Alejandro was gre More

by dougalexanderpa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Font Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2023 -

Lexus of Pembroke Pines responded

We're so glad you gave us another chance and we're thrilled to hear that Alejandro made your experience from start to finish great here at Lexus of Pembroke Pines. Thank you for sharing your feedback with us, we value your support and hope to see you again soon!

May 25, 2023

Our Sales Manager, Eid, was always professional, very responsive, and knowledgeable. I would highly recommend his services to anyone. More

by elksrule22
Recommend Dealer
Yes
Employees Worked With
Eid Alkabouni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2023 -

Lexus of Pembroke Pines responded

Thank you for the review! We are so glad to hear that Eid delivered such a successful purchase experience. Drive safely, and we hope to see you again at Lexus of Pembroke Pines!

1
...
620
621
622
...
1661