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Lexus of Pembroke Pines

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.6
16,628 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,628 reviews

May 16, 2023

Very friendly knowledgeable people. They try very hard to make a deal work. Communication is very good. More

by haroldrx
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nathan Behrent
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2023 -

Lexus of Pembroke Pines responded

We're glad to hear about your positive experience with our team at Lexus of Pembroke Pines. Our staff takes pride in providing exceptional service and knowledge to ensure our customers leave satisfied. We appreciate your feedback about our efforts toward making a deal work and our great communication. Until next time, drive safely!

May 16, 2023

Un trato excelente, sus atención como ningún otro concesionario me a atendido,muchísimas gracias por todo More

by QUIMY2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian Mejia
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May 17, 2023 -

Lexus of Pembroke Pines responded

Gracias por la reseña! Es fantástico oír que tuvo una buena experiencia trabajando con el equipo Lexus of Pembroke Pines. Apreciamos el apoyo y esperamos volver a verle en el futuro!

May 16, 2023

Amazon service from Sebastian . He was very accommodating and helpful. Thank you again for going above and beyond More

by asor322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Mejia
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May 17, 2023 -

Lexus of Pembroke Pines responded

Thank you for stopping by to review Sebastian and Lexus of Pembroke Pines! Have a lovely day!

May 16, 2023

My experience was excellent! ! Otanyi was amazing. He was so patient with me even after I changed my mind on the color of car I wanted. He found the car and kept me informed of it More

by BLUSLADY
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Otany Lantigua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Armani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2023 -

Lexus of Pembroke Pines responded

We're ecstatic to hear about your fantastic experience with Otanyi and Art Armani in our Finance Department here at Lexus of Pembroke Pines. Our team is delighted that Otanyi was patient with you while finding the perfect color and keeping you informed throughout the process. Thank you for sharing your review, and we hope to see you soon for any future needs!

May 16, 2023

My experience was amazing! The best dealership. I will continue to only deal with Lexus of Pembroke Pines. I am so happy I got the best deal! More

by NOURIHASSAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ariel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eid Alkabouni
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2023 -

Lexus of Pembroke Pines responded

Happy customers make us happy and we're over the moon our team could earn Lexus of Pembroke Pines your loyalty! Thanks for the stellar review. We look forward to your next visit!

May 16, 2023

Excellent customer service, professional and helpful. Yomar went above and beyond!!!!. Thank you Yomar for the video you send me of the car I was going to buy. Now that Im driving it I love it. More

by shatica63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yomar Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Armani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angeles Amador
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May 16, 2023 -

Lexus of Pembroke Pines responded

Thank you for the review! We are thrilled to hear that Yomar delivered such a successful and straightforward purchase experience. Drive safely, and we hope to see you back again at Lexus of Pembroke Pines!

May 15, 2023

Knowledgeable,efficient and very pleasant. He understands your needs and delivers. I have been with him for over 20 years and leased many cars through him for myself and my family, I have ne More

by MPOLIKAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Libraty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2023 -

Lexus of Pembroke Pines responded

Thank you for the review! We are so glad to hear that you had such a successful purchase experience working with the Lexus of Pembroke Pines team over the years. Drive safely, and we hope to see you back again down the road!

May 15, 2023

Long time client experiencing consistent great service in all areas!. Best happy customer service as well! More

by LADY2LABS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Garcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2023 -

Lexus of Pembroke Pines responded

Thank you for the review! We appreciate your support and hope to see you back at Lexus of Pembroke Pines!

May 15, 2023

I did not go or got service at Lexus of Pembroke Pines since February. Why I’m I getting this? More

by MARTHATORRES1812
Recommend Dealer
No
Employees Worked With
I did not go
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May 16, 2023 -

Lexus of Pembroke Pines responded

I apologize for any unwanted communication on behalf of my team. We never intend to inconvenience our guests, and we will be sure to look into this immediately to see that it is resolved. Thank you and if there is anything more I can do to assist you, don't hesitate to reach out. Best, Lynn Gonzales - Customer Relations Manager - 954-381-7993

May 15, 2023

Staff was courteous from first introduction to end of transaction. Great costumer service! Would recommend. More

by jfranck46
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Art Armani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2023 -

Lexus of Pembroke Pines responded

We're delighted you enjoyed working with our team at Lexus of Pembroke Pines! Thank you for stopping by to share this supportive feedback!

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