Lexus of Pembroke Pines

Andres provided outstanding customer service from start to finish. He is professional , efficient and honest. I strongly recommend buying your next car with Andres to finish. He is professional , efficient and honest. I strongly recommend buying your next car with Andres More

I have been working with Michelle for many years. Her response time is amazing and she always will follow-up on any issue. I would highly recommend her to anyone. Thank you Michelle! Her response time is amazing and she always will follow-up on any issue. I would highly recommend her to anyone. Thank you Michelle! More

Alex is the best. The customer service is exemplary. I would not go anywhere else. The customer service is exemplary. I would not go anywhere else. More

Are you looking for a great deal, no pressure, stress free experience as you shop for your vehicle? Then Lexus of Pembroke Pines is the dealership for you and Mr. Darren Lusane, Sales Associate extraor free experience as you shop for your vehicle? Then Lexus of Pembroke Pines is the dealership for you and Mr. Darren Lusane, Sales Associate extraordinaire is definitely who you need to contact! Mr. Lusane is professional, very knowledgeable and will give you his undivided attention working tirelessly to locate the perfect vehicle you are searching for! Mr. Lusane is very personable and provided outstanding customer service prior to and after the sale of the vehicle. He promptly responded to all inquiries regarding the vehicle I was interested in purchasing. I highly recommend Mr. Lusane for your next purchase, you will not be disappointed! More

They have communication problems. The car was not properly prepped when I received it (mats not installed, could not find the wheel locks, dirty rear window). No thorough explanation The car was not properly prepped when I received it (mats not installed, could not find the wheel locks, dirty rear window). No thorough explanation of features. It took me 3 hours after we had already agreed on model, vin No. and price. Dealer salesman did not show up promptly at the appointed time after we had driven 1 hr. to get there and got there on time.. More

For the past several years Rafael Genao has been our "go to person" at Lexus based on his deep knowledge, honesty, and GREAT customer service. I have always found Rafael to be very reliable in terms of adv to person" at Lexus based on his deep knowledge, honesty, and GREAT customer service. I have always found Rafael to be very reliable in terms of advising us when, what, and how it makes the most sense for us when it come time to renew our vehicles, offering his opinion with our best interest in mind. It is always a pleasure doing business with Rafael. More

La atencion pesima quede muy desepcinada de el servisio . Lo siento fatal no regreso ahi Lo siento fatal no regreso ahi More

As he has been for the past 21 years, Richard was easy to work with, direct, and got us what we wanted, a 2023 RX in Copper Crest. Richard does not put you under any pressure, and he is an excellent advisor. work with, direct, and got us what we wanted, a 2023 RX in Copper Crest. Richard does not put you under any pressure, and he is an excellent advisor. Ytu make the decision about what vehicle and what features you want. More

This was the best experience I have ever had buying a vehicle. Tom was extremely professional and informative. He also was patient and listened to my questions and needs, while making it enjoyable. I was vehicle. Tom was extremely professional and informative. He also was patient and listened to my questions and needs, while making it enjoyable. I was kept updated about the delivery of the car and was very accommodating with the process after it arrived. Overall, Tom is the best! I would gladly refer my family and friends his way. More

Muchas gracias por el servicio y por toda la atención que nos diste desde que llegamos los carros que mostraste y cuál realmente quise nos diste desde que llegamos los carros que mostraste y cuál realmente quise More