Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Lexus of Pembroke Pines

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.6
16,628 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
Contact Dealership
View Awards

16150 Pines Boulevard

Pembroke Pines, FL

33027

Directions

By Type

Showing 16,628 reviews

September 17, 2022

Tried to take advantage of me at lease end . Broke the law .Extremely disappointed in this dealership More

by RICKSMOOTH
Customer Service
Recommend Dealer
No
Employees Worked With
Finance dept
Report | Print
Sep 19, 2022 -

Lexus of Pembroke Pines responded

This feedback is very concerning as you can imagine. This doesn't sound like something our establishment would do and I think it would be best if we spoke about this matter directly. It is my mission to ensure each guest has a five-star experience moving forward so please give me a call if you are willing to share additional details. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

September 16, 2022

Purchasing of a car was very good experience ! We are completely satisfied with the experience! More

by linrongorgaino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvens St Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Behrent
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kelsey Vespe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2022 -

Lexus of Pembroke Pines responded

Congratulations on your purchase! It is gratifying to hear that you were so well taken care of by our team and we hope to work with you again at Lexus of Pembroke Pines. Enjoy the ride!

September 16, 2022

ITS ALWAYS AMAZING DEALING WITH MY ADVISOR ISIDRO GARCIA HE ALWAYS THERE FOR ME ....GREAT EXPERINCE WITH HIM ALWAYS..... More

by Angiechimith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Genao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2022 -

Lexus of Pembroke Pines responded

We're glad you always enjoy working with Isidro and the Lexus of Pembroke Pines team! Thank you for the wonderful review and for being our valued client - we'll see you again next time!

September 16, 2022

It was a pleasure working with Julio! My experience with Lexus of Pembroke Pines dealership was amazing! This is how the car buying experience should be, where customer service comes firs More

by Will
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Arango
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2022 -

Lexus of Pembroke Pines responded

Will, we are so happy you enjoyed working with Julio during your recent purchasing experience at Lexus of Pembroke Pines! Thank you for trusting us to help you find the perfect ride!

September 16, 2022

Great, fast, and reliable service. Was greeted with a smile and I would recommend it to all Lexus owners. More

by FEISTYRUSSIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yomar Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian Mejia
Report | Print
Sep 19, 2022 -

Lexus of Pembroke Pines responded

Thanks for leaving Lexus of Pembroke Pines a review. Have a great day!

September 16, 2022

Very pleasant experience ! All people are very nice andfriendly..looking forward for next year visit.thanks again. More

by YEFIMBINDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Ayash
Report | Print
Sep 16, 2022 -

Lexus of Pembroke Pines responded

We are proud to have earned your continued business and your great review! Thank you for choosing Lexus of Pembroke Pines and for sharing your experience. Drive safely until we see you next!

September 16, 2022

Dozer gave us great, friendly service. Knowledgeable,accommodating, very smooth process. Definitely dealer of choice! More

by ANAGALLARDO07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dozer Kocsis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2022 -

Lexus of Pembroke Pines responded

These are all things we love to see! Thanks for giving Dozer a shout-out and choosing Lexus of Pembroke Pines!

September 16, 2022

Excelllent staff, cleanliness and lots of new cars to choose from. Will recommend to friends More

by LUISITO_A2004
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerrero
Report | Print
Sep 19, 2022 -

Lexus of Pembroke Pines responded

Thank you for your review. We are happy to hear that the Lexus of Pembroke Pines team was nice to work with. See you again next time you need our assistance!

September 16, 2022

My name is Miguel Ozuna will not purchase a vehicle from lexus of pembroke pine More

by Thehammer41
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Art Armani
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raul Marañón
Report | Print
Sep 16, 2022 -

Thehammer41 responded

Service and quality of work is very poor personnel shows no pride in there workmen ship. Detail department, vehicles come out dirty very poor cleaning and detailing of vehicles im sad to to say after 10 or more year as a customer and purchased numerous of vehicles i will no longer deal with Lexus of pembroke pines

Sep 19, 2022 -

Lexus of Pembroke Pines responded

Miguel, This feedback is difficult to read. We strive to provide a meticulous and professional service experience for our valued guests and to hear we may have dropped the ball recently is disappointing. I understand your frustration and assure you we will use this feedback as an opportunity to improve. I hope we get a chance to make things right down the road, and if there is anything else you'd like to share, I would welcome your call. Best, Osiris Barcelo - Service Manager - (954) 443-2332

September 15, 2022

I am very happy and grateful to Mr. Eric Estrella, the best salesman I have ever met, and the Finance Manager, Mrs. Gema Urbina, who helped me and provided excellent service. I am very More

by ybesil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Estrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gemma Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Gema, Eric, and the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

1
...
796
797
798
...
1663