Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Sacramento
Sacramento, CA
3,002 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,002 reviews
February 11, 2023
I just got my RX 350h today. Razvan was so nice , caring and explained everything so clear. He is knowledgeable salesman. First I went to Roseville and came Sacramento. Fortunate Razvan was so nice , caring and explained everything so clear. He is knowledgeable salesman. First I went to Roseville and came Sacramento. Fortunately we met Raz. First I noticed he was caring his customers. Definitely if someone wants to buy a Lexus, I will send them to Raz. Thank you so much Raz! I love my car already. WELL DONE! More
by Enhee
Employees Worked With
Raz Ionita
February 10, 2023
Lexus of Sacramento has provided excellent service since I purchased my car in 2005. The personnel are personable, efficient and attentive to my concerns. I couldn’t be happier! I purchased my car in 2005. The personnel are personable, efficient and attentive to my concerns. I couldn’t be happier! More
by Marian
Employees Worked With
Gus Reynoso
February 04, 2023
Excellent service department. Great customer service employees. Christina, my service rep is terrific. She goes over prior service record, and with my low miles helps with what sh Great customer service employees. Christina, my service rep is terrific. She goes over prior service record, and with my low miles helps with what should be done at this time and what could wait a few more months. Quite appreciative for someone on a retirement income. More
by lexuslinda2020
Employees Worked With
Christina Carson
February 02, 2023
Fantastic ! !! Patrick was so helpful and very knowledgeable with every aspect of my new 2019 4WD Chevy Silverado High Country . I highly recommend the dealersh !! Patrick was so helpful and very knowledgeable with every aspect of my new 2019 4WD Chevy Silverado High Country . I highly recommend the dealership thank you so much again , Shelby Saenz More
by shelbyrs787
Employees Worked With
Cal, Patrick Castano
February 01, 2023
First time at this dealership to service my car. Setting up an appt was super easy, and the Service Dept is very patient and courteous. Daren was super helpful and courteous upon arriving until my c Setting up an appt was super easy, and the Service Dept is very patient and courteous. Daren was super helpful and courteous upon arriving until my car was completely serviced. I appreciate great customer service, thank you so much for great customer service Lexus of Sacramento. More
by faith
Employees Worked With
Daren
January 31, 2023
Mike M was my service advisor and he assured me that the service would be done in a timely fashion due to me waiting in the lounge. Sure enough it was finished in less than an hour and I happily went about service would be done in a timely fashion due to me waiting in the lounge. Sure enough it was finished in less than an hour and I happily went about with the rest of my busy day. Thanks Mike M!! More
by Hardtyme3
Employees Worked With
Mike Huttleston, Mike Huttleston
January 28, 2023
Except for the salesperson who dropped me for whatever reason so that I bought the car elsewhere, but brought it to Sac for service, everyone has been friendly, helpful. No complaints. reason so that I bought the car elsewhere, but brought it to Sac for service, everyone has been friendly, helpful. No complaints. More
by susanboulwarephd1
Employees Worked With
January 28, 2023
Beyond expectations! One of the best dealership experiences ever! From service consultant Christina to certified technician, Rod, We appreciate your professionalism, and One of the best dealership experiences ever! From service consultant Christina to certified technician, Rod, We appreciate your professionalism, and highest quality customer service. Thank you for caring for our car as much as we “the owners”do! More
by *****
January 25, 2023
Lexus Sacramento service was excellent. They are very committed. Again we like to visit this place for service. They are very committed. Again we like to visit this place for service. More
by Yudhvinder Sandhu
Employees Worked With
Other Employees :
Mike Huttleston, Mike Huttleston
January 25, 2023
Lexus of Sacramento provided excellent service as usual! My Service Rep, Tracey Cach was outstanding as always! My Service Rep, Tracey Cach was outstanding as always! More
by Raider Mike
Employees Worked With
