Lexus of Sacramento

Would like to express my sincere appreciation for Lexus Service person Eric Pantoja for a job very well done. He was very thorough and my Lexus service experience was excellent. Highest rating for excellen Service person Eric Pantoja for a job very well done. He was very thorough and my Lexus service experience was excellent. Highest rating for excellence possible. More

I appreciated the no-pressure experience. Also the dealership having Credit Union Direct Lending really streamlined the process. Also the dealership having Credit Union Direct Lending really streamlined the process. More

Prior to the new ownership I had purchased six or seven cars from the dealership. Can definitely tell it has changed with the new ownership. This was the worst experience that I’ve had with Lexus. It’s the cars from the dealership. Can definitely tell it has changed with the new ownership. This was the worst experience that I’ve had with Lexus. It’s the only bad experience that I’ve had. Definitely felt a lack of professionalism. Extraordinarily disappointed with the service. More

Mike is the best! He is always very helpful and listens to my needs. I depend on him each visit. And the service was very timely.. He is always very helpful and listens to my needs. I depend on him each visit. And the service was very timely.. More

This was the best experience I've had since looking for another car. Thank you another car. Thank you More

Micheal did a great job providing excellent service getting me out quickly thank you Mike getting me out quickly thank you Mike More

I have been a loyal customer with Lexus of Sacramento for over 20 years. Darren, Nick Cruz's assistant is competent, personable, kind, and caring. I would hire him for my business, so hang onto him! I on over 20 years. Darren, Nick Cruz's assistant is competent, personable, kind, and caring. I would hire him for my business, so hang onto him! I only go to Lexus of Sacramento because of Nick Cruz, his assistants, and the staff he chooses to place me with. Lexus of Sacramento is my home for cars. Nick, and his choice to have Darren as his assistant are two people that recognize the value of returning clients, their loyalties to this business and the potential they have for rerurning business and referrals for Lexus of Sacramento, which by the way I referred, Mark Johson of Grass Valley to Lexus of Sacramento; he purchase a new Lexus this past year after I purchased two of your vehicles. I would suggest you honor these two individuals and train the rest of your staff, especially newly positioned sales managers as well to recognize these potential in returning customers such as myself as Nick and Darren have, AND not take advantage of them! This is where your returning business and referrals come from. I will not return is there wasn't Nick Cruz or his assistant Darren. I hope i made myself clear. Nick and Darren are your greatest assets. More

Great service, we were in and out of the dealership within two hours. And afterwards Razvan was very helpful on showing me how to setup the car plays and Bluetooth. within two hours. And afterwards Razvan was very helpful on showing me how to setup the car plays and Bluetooth. More

Mike H is an exceptional service advisor - knowledgeable, polite and considerate. He makes the dealership experience a positive one for me. polite and considerate. He makes the dealership experience a positive one for me. More

Enjoyed working with Peter he was knowledgeable and very helpful. He listen to me and he did not pressure me. I went there knowing the vehicle I wanted to buy and he made sure I got it. Thank you very muc helpful. He listen to me and he did not pressure me. I went there knowing the vehicle I wanted to buy and he made sure I got it. Thank you very much for making my experience a great one. Thank you so much. I am very happy!! More