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Lexus of Sacramento

Sacramento, CA

4.7
3,002 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 3,002 reviews

September 14, 2022

As always Mike did a great job servicing my car with the best customer service and price! More

by Mmharmon0427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
Sep 14, 2022 -

Lexus of Sacramento responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Mike. Drive safely, and we hope to see you back at Lexus of Sacramento!

September 14, 2022

Bill was Excellent helper. Fast. Quick and motivating. I definitely referral friend and families members More

by TN
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill
Sep 14, 2022 -

Lexus of Sacramento responded

Thanks for the five-star review! We are glad that Bill left a positive impression and inspired you to recommend Lexus of Sacramento to your friends and family. See you next time!

September 11, 2022

Good selection of cars. My Internet sale person Kyle Reid was very helpful and knowledgeable. Low pressure sale. I have been looking to buy a hybrid RX suv with 3.5l V6 b More

by TruckOwner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Reid - stars
Sep 13, 2022 -

Lexus of Sacramento responded

Thank you for taking the time to review us! We are so glad to hear that you had a successful purchase experience working with Kyle and the Lexus of Sacramento team. Drive safely in your new 2022 Lexus RX 450h, and we hope to see you back again down the road!

September 10, 2022

The Lexus maintenance service was on time. They were friendly and overall very very good More

by Sayui16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryon Burdette
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Baccarella
Sep 12, 2022 -

Lexus of Sacramento responded

Thank you for taking a moment to give us a glowing review. If there is anything else we can help you with, please let us know! - Lexus of Sacramento

September 10, 2022

Bill Axtell provided excellent sales guidance and professional advice throughout the sales process. I sincerely appreciate his support and advice throughout. Would highly recommend him to others. More

by Joanne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Axtell
Sep 12, 2022 -

Lexus of Sacramento responded

Joanne, your review is music to our ears! All of us at Lexus of Sacramento are delighted Bill was the ideal salesperson for you. Drive safe and take care!

September 07, 2022

V was very professional and knowledgeable regarding the service required for my car. I would highly recommend him to others. More

by Jeannie.Oropeza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Lexus of Sacramento responded

Jeannie, we are excited to hear that you had such a wonderful service experience with our team at Lexus of Sacramento! Thank you for the 5-stars!

September 06, 2022

Excellent customer service and quality workmanship! What more can you say from this dealership, the best! More

by D_fuj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Lexus of Sacramento responded

Your confidence in our team means the world to us! Thank you for choosing Lexus of Sacramento and for sharing your experience. We look forward to your next visit!

September 03, 2022

Always outstanding service and I would like to thank Nick Cruse for his effort in expediting the service on my vehicle on time like he said it would be ready. I have known Nick for more than 10 years and he More

by JAMESWOOD8233
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Lexus of Sacramento responded

Thank you for the great review, James! We are so glad to hear that you had a successful service experience working with Nick. We will be sure to pass on the kind feedback to him. We appreciate your business over the years and are looking forward to seeing you again at Lexus of Sacramento!

September 01, 2022

I appreciated all the information given regarding car repair, though the cost was very high. Also appreciated being able to use a loaner during the weekend without my car. Thank you! More

by Pyium1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Reynoso
Sep 02, 2022 -

Lexus of Sacramento responded

Thank you for sharing this feedback. While we are sorry that the cost was higher than you had anticipated, it is gratifying to know that our team was helpful and informative. We hope to welcome you back to Lexus of Sacramento for your future service needs. Please be in touch if there is anything else we can do for you!

August 30, 2022

I had the pleasure of Angel Sanchez helping me find the car I was looking for. He found the car the same day I contacted Lexus of Sacramento. The transaction went very smoothly. Would definitely recommend More

by kingbecca
Recommend Dealer
Yes
Employees Worked With
Kevin Keon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Sanchez
Aug 30, 2022 -

Lexus of Sacramento responded

Thank you for the great review, Becca! We are so glad to hear that you had a successful purchase experience working with Angel and the Lexus of Sacramento team. Drive safely, and we hope to see you back again down the road!

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