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Lexus of Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
2,832 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 2,832 reviews

October 11, 2021

Staff were very helpful and great to work with. The construction was a little confusing, but not difficult to work around. More

by Jill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Joseph
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Oct 11, 2021 -

Lexus of Sacramento responded

Jill, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

Helpful
October 11, 2021

Great team of people who are passionate about cars and love assisting people to find their dream car! More

by SUANYTHAO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David J. Toves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Keon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Boyd
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Oct 11, 2021 -

Lexus of Sacramento responded

It's fantastic to hear that Michael, David and Kevin provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lexus of Sacramento! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

Helpful
October 11, 2021

The service doesn’t come close to Stevens Creek Lexus. Felt like a Toyota dealership. More

by Isreyjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandy Joseph
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Helpful
October 11, 2021

Great customer service. Everybody works together to get the job done! Car was doe as promised. More

by Pinay1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2021 -

Lexus of Sacramento responded

We love to hear that our team is taking care of business the right way! Thank you so much for the five-star review and we look forward to seeing you again soon!

Helpful
October 11, 2021

First class experience! We highly recommend Sacramento Lexus!! It was all worth the 2 hour drive. Thank you! More

by Pboys
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryon Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All Jaber, Eric Wilson
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Oct 11, 2021 -

Lexus of Sacramento responded

Your recommendation means the world to us! Thank you for choosing Lexus of Sacramento and for sharing your great review. We hope to work with you again down the road!

Helpful
October 11, 2021

Bryon was great to work with. No pressure , very knowledgeable about the car I was interested in. They accelerated the closing process to get us out quickly. Thanks More

by A.RAMIREZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryon Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernie Wassersleben
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2021 -

Lexus of Sacramento responded

Thank you for taking the time to share your thoughts on working with Bryon and our team. We're glad to hear we delivered such a great experience! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

Helpful
October 10, 2021

Everyone we interacted with was professional and helpful! Always a pleasure bringing our car there. Even during construction More

by JTENGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2021 -

Lexus of Sacramento responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

Helpful
October 10, 2021

Great service all the way around! Really impressed with the mechanic as well as the service technician, Eric. More

by MELISSA.ARNOLD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Foltz
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Oct 11, 2021 -

Lexus of Sacramento responded

It has been a pleasure serving you, Melissa. Quality customer service is always our number one priority, and we're happy to hear that Eric met your expectations. Thank you again for choosing Lexus of Sacramento, we look forward to having you as one of our valued customers for many more years to come! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

Helpful
October 10, 2021

Mike H has been an excellent service consultant since 2007 for us and I always use his! More

by w.kunde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2021 -

Lexus of Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you always find your experience with Mike to be a positive one at Lexus of Sacramento. Please don't hesitate to reach out if you need anything else. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

Helpful
October 08, 2021

Service consultant, Nick Cruz, helpful, honest, dependable. Rest of service team good too. Amenities and service More

by JDEBENEDETTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2021 -

Lexus of Sacramento responded

Thank you for your confidence in Nick and the team! We are happy to have you as a customer and we look forward to assisting you in the future. See you next time at Lexus of Sacramento!

Helpful
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