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Lexus of Sacramento
Sacramento, CA
2,897 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 2,897 reviews
October 30, 2021
Even though the ongoing construction looks chaotic your staff did an great job. Thank you staff did an great job. Thank you More
by sacbob.cooke
Verified CustomerEmployees Worked With
Helpful October 28, 2021
Great people great customer service great service everything is good about this dealership thanks alot much love & respect everything is good about this dealership thanks alot much love & respect More
by Faisal510
Employees Worked With
October 28, 2021
Brought car in for 30k maintenance. Told it would be ready in a few hours. Kept trying to get a hold of the Service Manager when it went past 4 hours. They said they would leave her an email to call and ready in a few hours. Kept trying to get a hold of the Service Manager when it went past 4 hours. They said they would leave her an email to call and there was no other way to get a hold of her. More
by JELLO_1955
Employees Worked With
Can’t remember
October 28, 2021
Sadly, my service was not exemplary like every time before. They forgot to reset my passenger window. When I called to report it wasn’t working, I was told to make an appt for another day and bring i before. They forgot to reset my passenger window. When I called to report it wasn’t working, I was told to make an appt for another day and bring it back in. I drive 1.5 hrs to your shop. I did my own research on you.tube and exercised the posted reset, with success! It saved me 3 hours of drive time and another day I didn’t have to take off work. When I called to cancel my appt, the person couldn’t find an appt for me. Hmmm, sad that your staff wasn’t honest and forthcoming with the fix that should have been completed before I picked up the car. I have always had excellent service with your shop before this. Hopefully, your staff will understand how important the simple small routine things can be. More
by Jjoak
Employees Worked With
October 28, 2021
Courteous and personal.exceptional when it comes to detail. Dealership that goes above and beyond. I took my car in for service and not only did they fix problem but washed vacuumed and set me up with detail. Dealership that goes above and beyond. I took my car in for service and not only did they fix problem but washed vacuumed and set me up with a loaner vehicle . Good business!!!! More
by Mel
Employees Worked With
Nick pontoja
October 27, 2021
I'm more than happy with the attention that was given to my problem. And since I live in Elk Grove, the loaner was a life saver for us. Thanks, for that! my problem. And since I live in Elk Grove, the loaner was a life saver for us. Thanks, for that! More
by GSLOBODNJAK
Employees Worked With
