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Lexus of Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
3,003 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 3,003 reviews

November 14, 2021

Great customer service they were very helpful also did a excellent job fixing my car More

by Sherise762
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2021 -

Lexus of Sacramento responded

Thanks for sharing your thoughts about your experience with Lexus of Sacramento. We appreciate your business and hope to see you again soon! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

November 13, 2021

Excellent service. Always receive great service. Mike Huddleston is our trusted service advisor and friend. More

by SFELDERS
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
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Nov 14, 2021 -

Lexus of Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Mike here at Lexus of Sacramento. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

Nov 14, 2021 -

SFELDERS responded

Thanks for your response. I also want to mention the young African American women who greeted me when I arrived. She was very friendly and helpful.

November 12, 2021

Oscar took the time to listen to what we were looking forward in our next automobile. The transaction was smooth and organized. We appreciate the excellent service we received. More

by LAMAHLA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Keon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Sedighi
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Nov 12, 2021 -

Lexus of Sacramento responded

Thank you so much for your wonderful review! We are thrilled that Oscar had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Lexus of Sacramento! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

November 11, 2021

Smooth transaction. No pressure in making the purchase. Everyone was helpful during my visit here More

by KIRISAM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Baccarella
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Nov 12, 2021 -

Lexus of Sacramento responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

November 11, 2021

Even with all the construction, my service rep and rental person took good care of me and the car. Had service, new brakes and new tires.. Always impressed with the service depth and Nick. More

by LINDSEY1486
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2021 -

Lexus of Sacramento responded

Thank you for the kind words for Nick and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

November 10, 2021

Excellent customer service. Kyle Reid was exemplary. Though still under construction--i barely noticed the inconvenience. More

by CESARDUA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2021 -

Lexus of Sacramento responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Kyle and all of us at Lexus of Sacramento are glad to have you as a customer. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

November 10, 2021

This dealership goes out of his way to take care of me each and every time I go in there I work with Cristina Carlson and she does an excellent job More

by EHEITMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2021 -

Lexus of Sacramento responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

November 10, 2021

My car was in for excellent service in a short period of time and the price was fair More

by Francisowen1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2021 -

Lexus of Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Sacramento. Please don't hesitate to reach out if you need anything else. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

November 09, 2021

Lack of knowledge of hours of operations. Representative caused me to have to leave my car over night. More

by Floydjr2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2021 -

Lexus of Sacramento responded

Thank you for your review. Quality customer service is always our number one priority, so I'm disappointed that our service wasn't completely convenient. Thank you again for choosing Lexus of Sacramento, we look forward to having you as one of our valued customers for many more years to come! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

November 09, 2021

My purchasing experience was incredibly easy. I knew the exact car that I wanted, when I arrived Kent helped me out with a test drive. Due to another appointment I had I wasn't able to complete the purchas More

by MATTHEW58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Wilson
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Nov 10, 2021 -

Lexus of Sacramento responded

Thank you for the 5 star review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

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