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Lexus of Sacramento
Sacramento, CA
3,003 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 3,003 reviews
Verified Customer
September 22, 2021
Very unhappy with service car still not fixed with run around stories. An still wanna charge me money smh around stories. An still wanna charge me money smh More
by LS460
Employees Worked With
Other Employees :
Mike Huttleston, Mike Huttleston, Eric Foltz
September 21, 2021
The last time I was in I explained My audio cuts out after driving for a long period of time. They replaced something however it did not correct the problem. I mentioned this again, and it was never add after driving for a long period of time. They replaced something however it did not correct the problem. I mentioned this again, and it was never addressed. I received a text and mentioned it again and was told they’d get back to me and did not. This needs to be taken care of before my warranty expires. More
by Quialm
Employees Worked With
Can’t remember
September 20, 2021
The experience was great. Robert helped set up phone and answered all questions. He’s great! answered all questions. He’s great! More
by Stacysaechao
Employees Worked With
September 20, 2021
Easy to access, user friendly dealers. Many choices, comfortable office seating. Efficient timing for follow up visits. comfortable office seating. Efficient timing for follow up visits. More
by RLROWENS
Employees Worked With
Other Employees :
Eric Wilson, Michael Boyd, Chuck Baccarella
September 20, 2021
Took forever to connect with a live person. In fact asked them to call me back and they never did. Also they could not find the warranty paperwork for the car I purchased there. them to call me back and they never did. Also they could not find the warranty paperwork for the car I purchased there. More
by Jadole
Employees Worked With
I did not work with any of the employees listed. Did work with a man named Mike in the Service dept that was very helpful - once I actually got connected with him.
