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Lexus of Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
3,003 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 3,003 reviews

September 16, 2021

Everything was done as specified. The service was efficient and very friendly. The loaner was very useful. More

by navnitgovindjee
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
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Sep 17, 2021 -

Lexus of Sacramento responded

We are thrilled that we could offer you a loaner and an efficient service experience! Thank you for choosing Lexus of Sacramento and for sharing your kind review. Drive safely!

September 15, 2021

Great service! I came for maintenance of my car. Eric worked with me and he is a great worker! More

by maxkong2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2021 -

Lexus of Sacramento responded

Thank you for the five-star review! We are happy to hear that Eric could make your service visit a positive experience at Lexus of Sacramento. See you soon!

September 15, 2021

Service appointments were easy to make. They were very accommodating in giving me a loaner car and advising me of additional service needs. I find them to be very customer oriented. More

by DFWILSON_68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
Report | Print
Sep 15, 2021 -

Lexus of Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 15, 2021

I love dealing with Brandy know she's looking out for my car needs but keeping my budget in mind More

by tatonkagal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Joseph
Report | Print
Sep 15, 2021 -

Lexus of Sacramento responded

Thank you so much for your kind words Brandy, and for taking the time to leave us this wonderful feedback! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 15, 2021

Smooth appointment, very good service. Hope the construction is over soon! Thanks Christina. Two previous appointments were pick up and delivery with loaner available, wonderful service. More

by ROZAHNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2021 -

Lexus of Sacramento responded

Thank you for stopping by to share! We're glad our team is doing a wonderful job - and we hope to have the pleasure of serving you again soon. Take care! - your friends at Lexus of Sacramento

September 14, 2021

Nick, Nick, Nick, was a great advisor. Genesis was an excellent customer service person. Thanks More

by Trandall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2021 -

Lexus of Sacramento responded

This is great to hear! Thanks for your kind words about Nick! See you next time at Lexus of Sacramento.

Sep 14, 2021 -

Trandall responded

Great service and customer service

September 14, 2021

The service team have always been helpful and efficient. But the dealership is very expensive and the price has increased since the buyout. More

by SMCCLATCHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Cach
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandy Joseph, Mike Huttleston, Mike Huttleston, Eric Foltz
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Sep 15, 2021 -

Lexus of Sacramento responded

It's great to hear that our team delivered such a positive experience. Please don't hesitate to reach out to us directly if you have any questions or concerns. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Sacramento! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 14, 2021

Great Coustomer Service , salesperson was great helpful knowledgeable can't go wrong with Mike Boyd More

by AMIT9162
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Keon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Wilson, Michael Boyd
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Sep 15, 2021 -

Lexus of Sacramento responded

Thank you so much for your wonderful review! We are thrilled that Mike had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Lexus of Sacramento! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 13, 2021

Brandy always takes good care of me but this time she took REALLY good care of me. More

by JANDJ78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Joseph
Report | Print
Sep 13, 2021 -

Lexus of Sacramento responded

Thanks for sharing your thoughts about your experience with Brandy here at Lexus of Sacramento. We appreciate your business and hope to see you again soon! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 13, 2021

Every one at Sacramento Lexus is a professional. All are courteous and delightful to work with. More

by MRMONAGAN0
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2021 -

Lexus of Sacramento responded

Mr. Monagano, Thank you for choosing Lexus of Sacramento, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

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