Lexus of Sacramento

I really appreciate Mike following up with me concerning oil change. Lexus of Sacramento met my expectations. oil change. Lexus of Sacramento met my expectations. More

Very pleased with routine service. Only glitch was the “next service due “ sticker was not placed on my windshield. Also missed Nick giving report of service in the waiting area. “next service due “ sticker was not placed on my windshield. Also missed Nick giving report of service in the waiting area. More

Timely! Experienced personnel! Making things work efficiently while Lexus building was being remodeled! I will return again and again for serdar this location! kudos to Brandy!!!!! efficiently while Lexus building was being remodeled! I will return again and again for serdar this location! kudos to Brandy!!!!! More

They are doing a decent job inspite of the make over they are going thru. I do wish phone access was faster. Took 4 attempts to get thru to Brandy. I'm disappointed that no work around is being offered of t are going thru. I do wish phone access was faster. Took 4 attempts to get thru to Brandy. I'm disappointed that no work around is being offered of the Lexus Enform shutdown! More

My car appt. was smoother than I expected due to My car appt. was smoother than I expected due to construction work. Everyone was positive, attentive and provided excellent service. Thank you for My car appt. was smoother than I expected due to construction work. Everyone was positive, attentive and provided excellent service. Thank you for providing a safe environment as you remodel. More

Friendly greeters and CSR Brandi was very knowledgeable and helpful with my issue and concern. The work was completed much earlier than promised. Amidst all the construction everyone was professional and helpful with my issue and concern. The work was completed much earlier than promised. Amidst all the construction everyone was professional More

My vehicle was checked in in a timely manner. The service adviser provided a professional and excellent customer service. The repairs needed was done in a timely manner. I strongly recommend this dealership adviser provided a professional and excellent customer service. The repairs needed was done in a timely manner. I strongly recommend this dealership for excellent customer service. More

I was extremely pleased with the dealership this go round. "V" was very professional and kept me informed of exactly what was happening and of the timeline in which it was happening. round. "V" was very professional and kept me informed of exactly what was happening and of the timeline in which it was happening. More

Overall I’m very happy with the purchase of this vehicle. Working with Driveway was an absolute pleasure. I felt we were mislead by dealer. I was told you couldn’t sell me the vehicle because California did Working with Driveway was an absolute pleasure. I felt we were mislead by dealer. I was told you couldn’t sell me the vehicle because California did allow you to sell it to an out of state purchase. Learned that that actually is a Lithia policy directing everyone to Driveway. Other than that we love the car. It would have been nice if it came with two remote Jed and the left front headlight low beam is out, should have been caught on dealer inspection. I’m doing both repairs at Kendal Lexus More

Very poor customer service, have some integrity. Manager and sale consultant (Oscar) I have given over two weeks to fix an error and still waiting for a response. Went to dealership to resolve and was told and sale consultant (Oscar) I have given over two weeks to fix an error and still waiting for a response. Went to dealership to resolve and was told manager did not have time and would call. Still waiting for call... Would never buy another car here or ever recommend any one else. It is unfortunate the dealership changed owners not the same. More