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Lexus of Sacramento
Sacramento, CA
3,012 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 3,012 reviews
August 28, 2021
I bought a car here a while ago and I was missing something and Roberto was so helpful in getting what we needed. Thank you so much Roberto! Always looking forward to the customer service here. something and Roberto was so helpful in getting what we needed. Thank you so much Roberto! Always looking forward to the customer service here. More
by Sdramos
Employees Worked With
August 26, 2021
The 60,000 mile maintenance service went smoothly. Friendly, efficient, staff plus the courtesy car made the service experience satisfactory despite the construction and remodel. Friendly, efficient, staff plus the courtesy car made the service experience satisfactory despite the construction and remodel. More
by MARTNEZCAL
Verified CustomerEmployees Worked With
Brandy Joseph
August 26, 2021
Everyone on the entire staff was excellent. Can’t imagine a better experience. Kent Owens is superb! What else can I say? Bla bla bla! a better experience. Kent Owens is superb! What else can I say? Bla bla bla! More
by 2GARY
August 26, 2021
I recently purchased a car at the dealership with the help of Ernest Wassersleben. Everything went fast and smooth and with great customer service. I would totally recommend this dealership to anyone who help of Ernest Wassersleben. Everything went fast and smooth and with great customer service. I would totally recommend this dealership to anyone who is looking into buying a new or used car. Thank you guys for an amazing experience at the Lexus Dealership! More
by tinasaechao2011
Employees Worked With
Ernie Wassersleben
August 26, 2021
The staff bent over backwards to find me the car I wanted - literally roaming the lot searching for the vehicle I ultimately purchased. Thank you! - literally roaming the lot searching for the vehicle I ultimately purchased. Thank you! More
by Shannon Smith
August 26, 2021
it was great. thank you again.defective tire was it was great. thank you again. defective tire was replaced no charge. charge only for changing tire. they cleaned car in and out. wait time a litt it was great. thank you again. defective tire was replaced no charge. charge only for changing tire. they cleaned car in and out. wait time a little over an hour. More
by TAXLIMITED
Employees Worked With
vi
August 26, 2021
Your service department is excellent and Eric Pantoja has always done a fabulous job in taking care of us. Everyone is always done in a timely manner always done a fabulous job in taking care of us. Everyone is always done in a timely manner More
by CRUISE4U
Employees Worked With
Eric Pantoja
August 26, 2021
Tracey Cach is the best advisor!! She is the main or could be the only reason that I continue bringing my car over to this dealership!! Highly recommended!! could be the only reason that I continue bringing my car over to this dealership!! Highly recommended!! More
by CHUNKITCHAN0906
Employees Worked With
August 25, 2021
All staff was very professional, taking care of my regular maintenance service as well as the recalls/special campaigns. I was given a loaner car overnight, which was wonderful. regular maintenance service as well as the recalls/special campaigns. I was given a loaner car overnight, which was wonderful. More
by L_YEN
Employees Worked With
August 24, 2021
Got a loaner vehicle. Car was done on time. Easy! Staff friendly and helpful despite the fact the dealership buildings were being remodeled. Checkout also quick, with no waiting. Staff friendly and helpful despite the fact the dealership buildings were being remodeled. Checkout also quick, with no waiting. More
by JENNIFER_BARKER
Employees Worked With
Mike Huttleston
