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Lexus of Sacramento
Sacramento, CA
3,012 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 3,012 reviews
Verified Customer
August 10, 2021
It was awesome experience with them and they executed very nicely just single day went there drove the car and finalized the deal, I liked their professionalism! very nicely just single day went there drove the car and finalized the deal, I liked their professionalism! More
by NEMAIM10
Employees Worked With
Eric Wilson, Michael Boyd
August 10, 2021
Ms. Tracey Cach is a superb advisor. She always goes above and beyond on every visit for both of my vehicles. She texts me or even calls me to provide advise or information even when my vehicles are not above and beyond on every visit for both of my vehicles. She texts me or even calls me to provide advise or information even when my vehicles are not in service. She always comes up with a plan to make sure that my vehicles operate as they are designed for and I am always satisfied when I drive them off the Lexus lot. Another thing that is commendable is that she has a wonderful personality, she LISTENS ! and never shows frustration. It always a pleasure working with her and I will continue to bring my cars at Lexus of Sacramento if she continues to be on your team. Bravo 🥇🏆 Mr. Jack Singh at the transportation dept is also a wonderful person and always a wonderful experience. He is very personable and it shows how synced his process is with the service unit. Great team work Jack ! More
by Alvin Prakash
August 09, 2021
Excellent and quick service. I was called when the service was completed. Even with their remodeling the process was fast. A fan was needed, which is on order. service was completed. Even with their remodeling the process was fast. A fan was needed, which is on order. More
by Runner16
Employees Worked With
August 09, 2021
I didn’t feel valued. I scheduled an appointment to test drive a specific car and explained i had pre approved financing ready to make a purchase. Car was not ready, detailed to sale, nor did the sales rep drive a specific car and explained i had pre approved financing ready to make a purchase. Car was not ready, detailed to sale, nor did the sales rep know where the car was. I was told financing was swamped when we got there we were the only customers in the building. Also felt that i was lied to during financing. This was my first Lexus purchase and my first experience with Sacramento Lexus. I was given positive recommendations of this location and that was not my experience. If the pricing wasn’t great and the car not what i was looking for i would have walked. At this moment i would not buy another car from Sacramento Lexus. More
by J.CARTERGIBSON
August 09, 2021
Great service and we felt no pressure to buy! Thanks to both Robert and Ernie for their help in our purchase. Definitely will recommend Lexus of Sacramento to our friends! both Robert and Ernie for their help in our purchase. Definitely will recommend Lexus of Sacramento to our friends! More
by IRENEHJOO
August 09, 2021
Kyle was great and everyone was very friendly. My turn in for my 2 cars was reasonable and the financing was very easy. Thank you for my 2 cars was reasonable and the financing was very easy. Thank you More
by VACASTILLO55
August 08, 2021
I was excited that I got a complimentary car wash and vacuum with this car oil change as I never did before. Staff were awesome! vacuum with this car oil change as I never did before. Staff were awesome! More
by SEE.LOR
Employees Worked With
August 05, 2021
It wa a great experience .. very personable .. informative .. and easy .. the deal went smooth and we were there for less than an hour which I appreciate .. thank you informative .. and easy .. the deal went smooth and we were there for less than an hour which I appreciate .. thank you More
by IDOHAIR367
Employees Worked With
August 04, 2021
I have been a customer for over 20 years. You have always been excellent. Service has always been quick. Mike in service always treats me like family! been excellent. Service has always been quick. Mike in service always treats me like family! More
by SFPACK
Employees Worked With
Parts counter, Mike Huttleston, Mike Huttleston
