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Lexus of Sacramento

Sacramento, CA

4.7
3,010 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 3,010 reviews

April 29, 2021

Purchased a new set of tires during the tire sale with $100 off the set. An online tool on the dealer’s website recommended several brands and I made my selection. Had a loaner car since it was a 3-4 hour More

by JUDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Lexus of Sacramento responded

Jude - Thank you for taking the time to review us! It is wonderful to hear that you had such a seamless and efficient service experience working with the Lexus of Sacramento team. Drive safely, and we hope to see you again down the road!

April 29, 2021

Mike was so helpful when I went in to get my car serviced at the 55k mark. 10/10 recommend servicing through him. Only flaw I have with Lexus of Sacramento is finished quote time I was told a time it would b More

by ANDERSONTRAN40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston, Mike Huttleston
Apr 30, 2021 -

Lexus of Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing Lexus of Sacramento, we look forward to having you as one of our valued customers for many more years to come! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

April 29, 2021

It was well worth our 100 miles drive. All negotiations were done ahead of time over the phone. Car was waiting for us on arrival. Carlos took really good care explaining to us how to handle the new ES350. More

by NSMOLKIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Cave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Lexus of Sacramento responded

Thank you for reviewing Lexus of Sacramento! It is fantastic to hear that Carlos walked you through the purchase of your Lexus ES 350. Congrats and safe travels!

April 28, 2021

Quick and efficient no complaints Actually left the car Quick and efficient no complaints Actually left the car with you and bought a new LC500 convertible that was on the show room for a few weeks More

by JERRY67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Cave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Keon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Lexus of Sacramento responded

Jerry - Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful experience working with the Lexus of Sacramento team. Drive safely in your new Lexus LC 500, and we hope to see you again down the road!

April 27, 2021

Mr. Sedighi distinguishes himself in his profession; very knowledgeable, polite, patient, kind; respectful. gentle; rare , rare qualities now a day in this profession. A real gem! More

by 4savedeer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Oscar Sedighi
Apr 27, 2021 -

Lexus of Sacramento responded

Thank you for taking the time to review us! We appreciate your support and are happy to hear that you are so confident in Oscar to get the job done. Drive safely, and we hope to see you again at Lexus of Sacramento!

April 27, 2021

Lexus of Sacramento proved to be a excellent choice , I had a chance to look at other dealership ie, Lexus of roseville however your dealership stood out over the rest head and Shoulder , from management o More

by LDAILY1997
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Wilson
Apr 27, 2021 -

Lexus of Sacramento responded

Thank you so much for your wonderful review! We are thrilled that Kent and our sales team had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Lexus of Sacramento! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

April 27, 2021

This is the 2nd car we purchase from this Dealership and the service was always amazing. They will work around your schedule. I would recommend them to everyone More

by WENDI.LUCAS01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David J. Toves, Eric Wilson
Apr 28, 2021 -

Lexus of Sacramento responded

Wendi - We couldn't be happier to have you as a returning customer! Thank you for your confidence in our team, it was a pleasure to assist you here at Lexus of Sacramento. Safe travels in your new car!

April 26, 2021

Good to have someone who knows how to work on a Lexus. Will be bringing it up to have the shocks on front replaced by good mechanics More

by CMORRDIXON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Foltz
Apr 26, 2021 -

Lexus of Sacramento responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

April 25, 2021

Ernie was pleasant, understanding and most importantly gave the impression that he cared to make things right. I would revisit this dealership in the future. Thank you. More

by PHARMDSY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Escobosa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernie Wassersleben
Apr 25, 2021 -

Lexus of Sacramento responded

Congratulations on your new vehicle! We are so glad that Ernie had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

April 25, 2021

Nick Cruz is the best representative. Nick is professional, knowledgeable, courteous, and patient. My questions are answered and I’m never pressured to purchase a service. More

by PRHODES5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Lexus of Sacramento responded

Thank you so much for your kind words for Nick, and for taking the time to leave us this wonderful feedback! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

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