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Lexus of Sacramento

Sacramento, CA

4.7
3,011 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 3,011 reviews

April 17, 2021

I brought my ES350 in to have an alarm installed. I also expressed concern about a squeaky belt sound under the hood. It was diagnosed and I was told it needs a new alternator and all new belts for a cost More

by Al Banks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Cave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Lexus of Sacramento responded

Al, thank you for your business and this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

April 15, 2021

Earnie Wassersleben, handled our purchase of a beautiful 2020 RX 350 with attention to detail, gave input that was helpful in our choice. He has a relaxed no pressure vibe , pleasant and very knowledgea More

by jltorchia
Recommend Dealer
Yes
Employees Worked With
Ernie Wassersleben
Apr 15, 2021 -

Lexus of Sacramento responded

It's great to hear that Ernie was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new 2020 RX 350! Thank you again for choosing Lexus of Sacramento! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

April 15, 2021

My husband and I purchased our 2021 LEXUS RX-450HL from Robert Escobosa and Kevin Keon on 04/12/2021 we living in Fresno, CA 2:40 hours driving and we got very professional customer service at this dealer More

by Yuliya&Anatoliy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Escobosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Keon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Lexus of Sacramento responded

Yuliya and Anatoliy, Thank you so much for choosing Lexus of Sacramento! Congrats on your new 2021 Lexus RX-450HL, and let us know if we can be of any more assistance! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

April 15, 2021

I can appreciate anyone that is honest and provides options. Eric has gone beyond and above all of that. He is an asset to your company! More

by PWATSON_79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Foltz
Apr 15, 2021 -

Lexus of Sacramento responded

Thank you for the kind words for Eric and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

April 14, 2021

We have been going to Lexus of Sacramento for over 17 years. We have always used Mike Huttleston. He always delivers great service and is knowledgable. Mike is the BEST!! More

by Kmori1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston, Mike Huttleston
Apr 14, 2021 -

Lexus of Sacramento responded

Thank you for taking the time to review us! We appreciate your support over the years and are thrilled to hear that you are so confident in Mike to get the job done. Drive safely, and we will be sure to pass on the kind words! - The Lexus of Sacramento team

April 14, 2021

Professional knowledgeable sales and finance staff. Raz was very helpful in finding the vehicle I wanted and see assisted me with the car's features. More

by MARSHAGUZZI7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raz gets 5 stars ?????
Apr 14, 2021 -

Lexus of Sacramento responded

Thank you for your business and this review. We're happy to hear Raz was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

April 14, 2021

Quick service, very helpful and professional staff. My experience with Lexus of Sacramento has always been excellent, both in sales and service. I will be buying my next car here. More

by Vague1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Lexus of Sacramento responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that you always have a great experience working with our team at Lexus of Sacramento, and we will certainly pass along your kind words. We look forward to your next visit!

April 14, 2021

We had the Best experience in purchasing our new RX 350 at Lexus of Sacramento! Excellent Customer Service! The staff was Outstanding and very detailed oriented in explaining all of the features of the RX More

by BREY102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Lexus of Sacramento responded

Thank you for taking the time to review us! We strive to make the purchasing process go smoothly for our guests, and it is fantastic to hear that this was reflected in your time working with the Lexus of Sacramento team. Drive safely in your new Lexus RX 350, and we hope to see you again down the road!

April 14, 2021

My husband and I had our 2015 Lexus RX 350 serviced at Lexus of Sacramento yesterday, April 13, 2021. When we were done and left the area to drive the 3 hours home to Redding, we did not know that we had More

by lajluv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie and Abby - Cashier's Office
Apr 14, 2021 -

Lexus of Sacramento responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you and your husband here at Lexus of Sacramento, and we are so glad we were able to get your key fob back to you quickly. We will certainly let Leslie and Abby know that you appreciate their help. If you ever need anything else, don't hesitate to give us a call!

April 14, 2021

I had trouble closing up my glove box on my 2018 RX 450 H, I called Lexus of Sacramento and I spoke with Eric. He said stop in and we’ll take a look. I drove in and he fixed it in five minutes. Lexus of Sa More

by Rebecca Dermer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Genesis , Brandy Joseph, Eric Foltz
Apr 14, 2021 -

Lexus of Sacramento responded

We're so glad Eric was able to help you out, Rebecca! Your confidence in our service team means the world to us. We're so lucky to have you as a Lexus of Sacramento customer!

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