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Lexus of Sacramento

Sacramento, CA

4.7
2,860 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 2,860 reviews

December 27, 2020

Lexus and Brandy have always taken care of my 5 different Lexus cars. I would never have anything but a Lexus. They have all been taken care of by Lexus of Sacramento. More

by JODYRX2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Joseph
Dec 28, 2020 -

Lexus of Sacramento responded

Hi Jody - We are so happy to hear that you can depend on Brandy and our Lexus of Sacramento team to keep your vehicles running smoothly and safely. Thank you for your continued support! We look forward to seeing you next time.

December 24, 2020

This was for my free 12 month service. Despite having only 4200 miles on my car, I was treated with professionalism and Mike and all involved were great. More

by ROLLIEEMKAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
Dec 24, 2020 -

Lexus of Sacramento responded

It was our pleasure to assist you here at Lexus of Sacramento! Thank you for taking the time to leave a review and mention the great service you received from Mike. We wish you a safe and happy holiday season!

December 24, 2020

The service was fast, professional, and done properly. Erich saw to my needs and - as usual - I am pleased with the outcome. Lexus Of Sacramento is the only place my car has been serviced and More

by DAVERSTEEGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

Lexus of Sacramento responded

We cannot thank you enough for your many years of loyal business! It makes our day to know that our team consistently delivers attentive, high-quality service to such a valued customer. Thank you for your confidence in our team at Lexus of Sacramento, and your five-star review. Happy holidays!

December 23, 2020

Nick Cruz was totally on top of the work needed on my car. This was a recall item that basically replaced all the leather in the interior of my car and it now looks almost like new. More

by MARATHONER0
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Lexus of Sacramento responded

It is gratifying to hear that Nick delivered five-star service and made your car feel brand new! Thank you for your business and your review of Lexus of Sacramento.

December 23, 2020

Very clean facility. Every staff member spoke to me and made sure I was helped. Kyle was very kind on the phone and in person. Helped me fairly quickly and walked me through the process of buying my first More

by Jay Lamar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Lexus of Sacramento responded

Jay - We are delighted to hear that you enjoyed working with our Lexus of Sacramento team. Thank you so much for sharing this feedback about our facilities and your buying process! It means a lot that you trusted us with such an important purchase, and we hope you love your first car!

December 23, 2020

The Lexus of Sacramento is a very good dealership the dealers are very nice and they help us customers find what we are looking for More

by Caiping pan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerod Horch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

Lexus of Sacramento responded

Thank you for your confidence in Lexus of Sacramento, and for your business. We are thankful to have you as a customer. Happy holidays!

December 22, 2020

With the Corona virus Pandemic in full gear, I felt secure being inside during the service to my vehicle. My appointment with Mike Huttleston was as scheduled. He consulted with me during the wait ti More

by MAGGIE.TEMPLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
Dec 22, 2020 -

Lexus of Sacramento responded

Thank you, Maggie. The health and safety of our guests remain a priority here and I am glad to hear that Mike made the right impression. We look forward to your next visit to Lexus of Sacramento!

December 22, 2020

Amazing customer service. Everyone was extremely friendly and jovial. The process has been by by my best car buying experience. Would highly recommend and will definitely be back to by my next car More

by Matthew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Wilson, Michael Boyd
Dec 22, 2020 -

Lexus of Sacramento responded

Thank you for your outstanding recommendation of our team, Matthew! It makes us smile to know that your experience here at Lexus of Sacramento was so positive and that you will be returning for your next vehicle. Happy holidays and enjoy your new ride!

December 22, 2020

Our sales rep was Kyle Reid he did an excellent job working with us traded in my car for an suv. He got all the paper work done and finalized so all we had to do was sign and drive friendly and communi More

by ELIMMARSHALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kal Jaber , Chuck Baccarella
Dec 22, 2020 -

Lexus of Sacramento responded

Thank you for shopping at Lexus of Sacramento. It is wonderful to hear that Kyle walked you through the trade-in and sales process. On behalf of all of us, congrats, and safe travels!

December 21, 2020

My experience at Lexus of Sacramento turned out great for several reasons; great experience on the lot, friendly staff, no complications within the purchasing process, and never felt pressured. Overall, I fe More

by vnava1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Lexus of Sacramento responded

Thank you for taking the time to share! We appreciate your business and are happy to hear that you had such a successful purchase experience at Lexus of Sacramento. Drive safely in your new vehicle, and we hope to work with you again down the road!

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