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Lexus of Sacramento
Sacramento, CA
3,015 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 3,015 reviews
January 22, 2021
fast, friendly service, clean waiting room but no pastries....LOL Of course I don't know if the service was thorough, but the itemized report is of great assurance. pastries....LOL Of course I don't know if the service was thorough, but the itemized report is of great assurance. More
by K.QUESADA
Verified CustomerEmployees Worked With
January 21, 2021
Robert Escobosa was super helpful and delivered the best experience. From the beginning to the end of the buying process was smooth and easy. He even taught me some tricks for my IS. Highly recommend anyone experience. From the beginning to the end of the buying process was smooth and easy. He even taught me some tricks for my IS. Highly recommend anyone who’s looking for a Lexus to connect with him. Mike was also fantastic. Worked the numbers and gave me some of the best offers. More
by Jintana T
January 21, 2021
Lexus Sacramento always consistently delivers excellent service, I have been coming to the dealerships for several years to get my Lexus vehicle services, and I have always left extremely satisfied by its service, I have been coming to the dealerships for several years to get my Lexus vehicle services, and I have always left extremely satisfied by its courteous and professional staff, and outstanding service! Thank you! More
by CHEKOL
January 20, 2021
Tha k you best ever I will be back againLoved everyone Tha k you best ever I will be back again Loved everyone at the shop from top to bottom and bottom to top I will recfonend Tha k you best ever I will be back again Loved everyone at the shop from top to bottom and bottom to top I will recfonend More
by KEVFELT
Employees Worked With
Michael Boyd
January 19, 2021
Hello, I am Van Nguyen, I am the customer of Lexus Hello, I am Van Nguyen, I am the customer of Lexus Sacramento. I just bought a new Lexus NX300 Hidrid. I appreciated for the customer service name J Hello, I am Van Nguyen, I am the customer of Lexus Sacramento. I just bought a new Lexus NX300 Hidrid. I appreciated for the customer service name Jerod. He is a very great customer service of Lexus. He guided me to understand more details of the car. I bought this car because of him. i gave him 5 stars. Thank you More
by Vannguyentt283
January 19, 2021
Kathy Canole and Robert Escobosa were extremely helpful and informative and made the experience of buying a certified pre-owned Lexus easy and stress free! and informative and made the experience of buying a certified pre-owned Lexus easy and stress free! More
by Eric
January 18, 2021
Excellent experience. Never pressured in purchasing. Well informed about all vehicles features. Only issue was I felt a little pressure in the offering of extended service agreements and car finish protectio informed about all vehicles features. Only issue was I felt a little pressure in the offering of extended service agreements and car finish protection More
by STEPHENLEVESQUE
January 18, 2021
Service adviser Brandy is very knowledgeable and helpful towards taking good of our Lexus. The overall mindset of Lexus of Sacramento is toward the customer and that is greatly appreciated. towards taking good of our Lexus. The overall mindset of Lexus of Sacramento is toward the customer and that is greatly appreciated. More
by Footballrefsj
January 18, 2021
Reached out to Kent via phone. He did what he said over the phone. Enjoyed dealing with Kent. He was very straightforward and gave me a good deal. I will work with him again for my next car. the phone. Enjoyed dealing with Kent. He was very straightforward and gave me a good deal. I will work with him again for my next car. More
by ZUBAIR_11
