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Lexus of Sacramento

Sacramento, CA

4.7
3,009 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 3,009 reviews

January 19, 2021

We bought our RX350 in 2017 and has had it serviced it @ 10,000 mile intervals 5 times. All the service personal have been great had fulfill More

by DICK_ARLENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
Jan 19, 2021 -

Lexus of Sacramento responded

Thank you for trusting us with your Lexus RX 350. Our team takes pride in offering excellent service and I am glad to hear that always comes through to you. We wish you safe travels until your next visit to Lexus of Sacramento!

January 18, 2021

Excellent experience. Never pressured in purchasing. Well informed about all vehicles features. Only issue was I felt a little pressure in the offering of extended service agreements and car finish protectio More

by STEPHENLEVESQUE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Escobosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Wilson
Jan 18, 2021 -

Lexus of Sacramento responded

Stephen - Thank you very much for sharing this feedback. We appreciate you posting about your experience and will keep this review in mind moving forward. Safe travels in your new vehicle! - Lexus of Sacramento team

January 18, 2021

Service adviser Brandy is very knowledgeable and helpful towards taking good of our Lexus. The overall mindset of Lexus of Sacramento is toward the customer and that is greatly appreciated. More

by Footballrefsj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandy Joseph
Jan 18, 2021 -

Lexus of Sacramento responded

Thank you for taking the time to share! We are very proud of our team, and it is wonderful to hear that Brandy went above and beyond to assist with your vehicle. Drive safely, and we hope to see you again at Lexus of Sacramento!

January 18, 2021

Reached out to Kent via phone. He did what he said over the phone. Enjoyed dealing with Kent. He was very straightforward and gave me a good deal. I will work with him again for my next car. More

by ZUBAIR_11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Keon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Lexus of Sacramento responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Kent could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

January 18, 2021

Ernie Wassersleben was excellent in assisting my wife and I to find the right Lexus IS 300 for us with the best deal available. When coming in to sign he went out of his way to ensure we had the best COVID More

by eregel
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Wassersleben
Jan 19, 2021 -

Lexus of Sacramento responded

Thank you so much, Ed, for your wonderful review! We are thrilled that Ernie had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new Lexus IS 300, and we thank you for choosing Lexus of Sacramento! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

January 17, 2021

Robert Escobosa was so much help to choosing our new car. We were looking for a lot of different things and he was able to narrow our search to the perfect car. Then he helped us through our difficult fina More

by williamtaylor453
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Escobosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Baccarella
Jan 18, 2021 -

Lexus of Sacramento responded

William, thank you for your review and kind words for Robert! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

January 16, 2021

I had a wonderful car buying experience all the way around. Raz was my salesman and he was knowledgeable and professional. Thank you Lexus of Sacramento! More

by mlazark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raz Ionita
Jan 17, 2021 -

Lexus of Sacramento responded

Thank you! We are happy to hear Raz was so helpful. We appreciate you choosing Lexus of Sacramento and look forward to having you as one of our valued customers for many more years to come! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

January 15, 2021

This was a fabulous experience. I am extremely pleased with the new vehicle. Robert Escobosa was responsive and helpful with answers to all my questions and concerns. More

by DanaC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 15, 2021 -

Lexus of Sacramento responded

Dana - We are delighted to hear that you're enjoying your new vehicle - congratulations! All of us at Lexus of Sacramento appreciate your business and kind review. Thanks so much!

January 15, 2021

I came in just to look, Robert Escobosa made it so easy where I couldn’t resist. I had a 2002 LS 430 which I loved so much I thought it was time for a new car. I’ve always been happy with my Lexus so her More

by Mrs Clark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Escobosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Lexus of Sacramento responded

Mrs. Clark - Congratulations on your 2002 Lexus LS 430! We are so glad to hear that you're a happy customer, and we appreciate your kind feedback about Robert. Thank you for trusting this purchase with Lexus of Sacramento!

January 14, 2021

My service advisor, Mike Huttleston , has given me outstanding service & follow up for many years for my two Lexus vehicles. I find Mike to be very customer oriented & extremely knowledgeable about th More

by MIKEZ4504
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
Jan 14, 2021 -

Lexus of Sacramento responded

Mike - Thank you for taking the time to review us! We are very proud to have Mike H. on our team, and it is wonderful to hear that he went above and beyond to assist with your vehicle. Drive safely, and we are looking forward to seeing you back at Lexus of Sacramento!

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