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Lexus of Sacramento
Sacramento, CA
3,006 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 3,006 reviews
Verified Customer
November 19, 2020
I have been dealing with Lexus of Sacrament since the early 2000s and have been very happy with the service/sales dept. I have bought 2 Lexus' from Kent Owens and he is excellent and so kind when I have early 2000s and have been very happy with the service/sales dept. I have bought 2 Lexus' from Kent Owens and he is excellent and so kind when I have come in for help with my new car. A definite asset to Lexus of Sacramento. More
by tibbiemom
Employees Worked With
November 18, 2020
The customer service is amazing. They done a very professional job to take care my vehicle. Five stars recommended!All of my family loves Lexus! professional job to take care my vehicle. Five stars recommended!All of my family loves Lexus! More
by WLIMIN419
Employees Worked With
Other Employees :
Brandy Joseph, Mike Huttleston, Joe Burton, Mike Huttleston, Eric Foltz
November 18, 2020
The best car buying experience ever! I actually made a very good experience buying a car from a lot. I walked away with the car that I really like very good experience buying a car from a lot. I walked away with the car that I really like More
by Greg Johnston
Employees Worked With
Mustafa Rashid, Oscar Sedighi, David Morgan
November 18, 2020
Was very pleased with the customer service David Morgan was very easy to deal with and very knowledgeable really worked for the sale thanks David was very easy to deal with and very knowledgeable really worked for the sale thanks David More
by SLMTINK
Employees Worked With
Kal Jaber, David Morgan
November 18, 2020
I have been with this dealership since 1994 and their worst service is even better then the other dealerships that I have received service from... worst service is even better then the other dealerships that I have received service from... More
by WHM1949
Employees Worked With
Mike Huttleston
November 18, 2020
Excellent customer service! I was advised what would be done and when it was finished. I was provided a loaner and was very pleased with the experience all across the board. done and when it was finished. I was provided a loaner and was very pleased with the experience all across the board. More
by PAT1951TAYLOR
Employees Worked With
Ryan but cannot remember his last name.
November 17, 2020
I sold my vehicle to this Dealership on 10/14/2020. I have not yet received my equity proceeds from this transaction. This is a very clear breach of the sales contract. I demand that payment be made imme have not yet received my equity proceeds from this transaction. This is a very clear breach of the sales contract. I demand that payment be made immediately otherwise I will have an attorney sue for damages. More
by law.wood872
November 17, 2020
My appointment was for thursday at 10am it took until friday afternoon for me to figure out why my vehicle hadnt even been serviced yet. After discussion with the service member the work was completed by friday afternoon for me to figure out why my vehicle hadnt even been serviced yet. After discussion with the service member the work was completed by saturday am. Also gas and oil change we credited. Things were made right and i appreciated it. More
by COLE.TOM3
Employees Worked With
Ryan
November 16, 2020
Lexus staff provides good customer skills. Work is done timely. Although price is on the high side, work is reliable. Satisfied with their service on my lexus. timely. Although price is on the high side, work is reliable. Satisfied with their service on my lexus. More
by MILLIEWONG11
Employees Worked With
Brandy Joseph
