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Lexus of Sacramento
Sacramento, CA
3,006 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 3,006 reviews
November 16, 2020
I have an older Lexus that hasn't needed much work. This time, I was ignored, it took over a week for them to call me with any information and they didn't adequately fix it. I've always appreciated Lexus s time, I was ignored, it took over a week for them to call me with any information and they didn't adequately fix it. I've always appreciated Lexus service. I guess that's when I had a better car. I'm horribly disappointed. More
by GALE1
Verified CustomerEmployees Worked With
November 16, 2020
Great service and great follow up service when I thought my tires weren’t properly balanced. Turned out to be something else and was resolved quickly. my tires weren’t properly balanced. Turned out to be something else and was resolved quickly. More
by JWENGER15
Employees Worked With
November 15, 2020
Excellent service staff, on time delivery, updated me on all that was going to be done and completed. Very friendly, will definitely buy my next vehicle there. all that was going to be done and completed. Very friendly, will definitely buy my next vehicle there. More
by Lexus
Employees Worked With
November 15, 2020
We have found the Service Department to do a complete We have found the Service Department to do a complete check-up & inspection when we bring our 2012 Lexus RX 350in. A good was job & detailing. We have found the Service Department to do a complete check-up & inspection when we bring our 2012 Lexus RX 350in. A good was job & detailing. Brandy Joseph is an excellent Service Advisor & answers all of our questions, when there area any questions or concerns. ...Dan Larsen. More
by DAPPERDAN113
Employees Worked With
Brandy Joseph
November 15, 2020
Always customer orientated.., professional..., courteous...,service is always done right and fast....! Lexus of Sacramento has got it right and does it right....!! Ed Decker courteous...,service is always done right and fast....! Lexus of Sacramento has got it right and does it right....!! Ed Decker More
by STEELMANYC
Employees Worked With
November 13, 2020
Kyle was very charming and we totally enjoyed talking with him...he listen to our concerns and was very helpfull..it was a long drive but we would do it again!! with him...he listen to our concerns and was very helpfull..it was a long drive but we would do it again!! More
by dortsnchz
Employees Worked With
November 13, 2020
Brandy is always accommodating, helpful & friendly. I've always had a good experience when visit Lexus of Sacramento. Brandy has gone out of her way to help me with my repair needs. always had a good experience when visit Lexus of Sacramento. Brandy has gone out of her way to help me with my repair needs. More
by DEBBIE ELKINS
Employees Worked With
Brandy Joseph
November 12, 2020
This was my first visit to Lexus of Sacramento. Eric Foltz greeted me as soon as I drove in. Eric Pantoja did a fantastic job explaining the process, providing me a loaner and keeping me updated on the Foltz greeted me as soon as I drove in. Eric Pantoja did a fantastic job explaining the process, providing me a loaner and keeping me updated on the progress of my vehicle. More
by KEGARY
Employees Worked With
Eric Pantoja, Eric Foltz
November 11, 2020
My 30000 miles service on my GSF was great. Mike Huddleston did a great job as usual. Always like Lexus of Sacramento service department since 2008 Huddleston did a great job as usual. Always like Lexus of Sacramento service department since 2008 More
by ct4mn
Employees Worked With
Mike Huttleston
November 11, 2020
David Toves provides great service, great patient with customers, strongly recommend! It is my third car with Lexus Sacramento, will come back next time for sure. customers, strongly recommend! It is my third car with Lexus Sacramento, will come back next time for sure. More
by Fy
Employees Worked With
David J. Toves
