Lexus of Sacramento

Excellent customer service Very professional Happy with my new SUV hybrid Cyole is the best. He’s very professional and super helpful to us. with my new SUV hybrid Cyole is the best. He’s very professional and super helpful to us. More

Christina is very personable and I appreciate her help, She explains what needs to be done. She explains what needs to be done. More

We took our time shopping for a car. We were in the market for a used plug-in hybrid. Lexus Of Sacramento was advertising the car that we needed at the right price on several web platfor We were in the market for a used plug-in hybrid. Lexus Of Sacramento was advertising the car that we needed at the right price on several web platforms including providing a CARFAX. I inquired on the availability of the car and received a call from Travis within minutes of the inquiry. Travis was very open and patient with all of my questions and concerns with buying a used car. I arrived at the dealership in the late afternoon went for the test drive and gave the car a once over. I guess you can say I am a picky buyer. It’s pretty clear that Travis has experience with customers like me. I didn’t feel any pressure from Travis or his management team to close the deal. Once we decided to buy the vehicle, Travis took the time needed to walk us through all of our options. While we were filling out the paperwork Travis had the car detailed once again- it was already showroom clean. By the time we finished all the paperwork, including a conference call with my credit union to validate prequalified loan interest rates, we got the keys it was late in the evening. I am sure that Travis was working well past his normal shift. Again, I never felt pushed or constrained for time. We felt really positive about our purchase. The following day, Travis followed up to make sure that we were happy with the vehicle. As a family, we have bought many cars over the years. This is the first time we’ve had this type of experience. If this is the basic standard for this dealership and Travis, they both deserve the five stars they received in this review. More

The parts guy was very helpful and informative about my particular car. He was a former owner of a couple of F's. Also, the salesman who helped me did a good job in explaining what my options were to particular car. He was a former owner of a couple of F's. Also, the salesman who helped me did a good job in explaining what my options were to get my light fixed. I finally chose to go to a body shop and get the light fixed along with the rest of the dents. More

Daryn is amazing. He’s helpful, attentive and his customer service is the best. I’m in management and manage sales and operations. I wish all my customer service rep He’s helpful, attentive and his customer service is the best. I’m in management and manage sales and operations. I wish all my customer service reps were like him. Thank you! More

Nick is an excellent service manager. We have been using him for years.. and will continue with him. We have been using him for years.. and will continue with him. More

Tony was great. I have been in the car business for a long time and his professionalism was top notch! I have been in the car business for a long time and his professionalism was top notch! More

Gus is a great guy to work with. We had a long wait, but it was a busy day. Happy with the results. We had a long wait, but it was a busy day. Happy with the results. More

Everyone that we came into contact with at Lexus of Sacramento was an outstanding ambassador for Lexus. They clearly believe in the excellence of the card they sell. Carlos Cave,Jr gave us the best car Sacramento was an outstanding ambassador for Lexus. They clearly believe in the excellence of the card they sell. Carlos Cave,Jr gave us the best car buying experience ever in the 50 years we’ve been buying cars! We had some accessories added to the car and the service department led by Daren was attentive to our needs. We would recommend Lexus if Sacramento to everyone. More

Recently purchased a vehicle from Lexus of Sacramento, and the experience was exceptional. Had the best customer service from Raj! Raj and Kevin were incredibly professional, going above and beyond to mak and the experience was exceptional. Had the best customer service from Raj! Raj and Kevin were incredibly professional, going above and beyond to make this purchase possible. More