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Lexus of Sacramento
Sacramento, CA
3,005 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 3,005 reviews
Verified Customer
November 04, 2020
Since the day we purchased our Lexus we weren’t planning on buying one we were very happy. David was very helpful and even after the sale continued his customer support. on buying one we were very happy. David was very helpful and even after the sale continued his customer support. More
by CATHYAN
November 04, 2020
As always Christina’s professionalism and knowledge was superb. Her attention to detail, thoroughness and ability to effectively communicate is greatly appreciated. Very satisfied with my experience. superb. Her attention to detail, thoroughness and ability to effectively communicate is greatly appreciated. Very satisfied with my experience. More
by KATHYC-H
Employees Worked With
November 04, 2020
Thank you for your courteous and professional manner and overseeing the care of our vehicle. Very much appreciated and forever grateful. There is no comparison with the wonderful treatment we received to f overseeing the care of our vehicle. Very much appreciated and forever grateful. There is no comparison with the wonderful treatment we received to fix a problem created by another dealership. We will be a repeat customer. More
by SANDY
Employees Worked With
Eric Foltz
November 03, 2020
Terrific service, convenient purchasing of vehicle and quality reviews of needed repairs. New car purchase was extremely easy and painless. All new options were explained fully and the car has performed p quality reviews of needed repairs. New car purchase was extremely easy and painless. All new options were explained fully and the car has performed perfectly More
by TACODAVE
November 03, 2020
We brought the new car (Hybrid less than 1,000mi) in because it won't start immediately. We are still having the problem. Nothing was fixed Madeleine Jensen because it won't start immediately. We are still having the problem. Nothing was fixed Madeleine Jensen More
by MADELEINEJENSEN1214
Employees Worked With
No idea who we worked with...just dropped the car off
November 01, 2020
Tracey did a good job keeping me posted of my Lexus.. My car stereo/ radio works now it was at the dealership for 3 weeks and they gave me a loaner car to drive while I didn’t have my car.. They replaced th car stereo/ radio works now it was at the dealership for 3 weeks and they gave me a loaner car to drive while I didn’t have my car.. They replaced the head Unit.. I will recommend everyone to go to Lexus on Fulton.. I love this place More
by Lexis916
Employees Worked With
November 01, 2020
Jerod was great to work with throughout the sales process. Knowledgeable, professional and non-pressuring. I traveled over 50 miles to buy from Lexus of Sacramento and am very happy I did. process. Knowledgeable, professional and non-pressuring. I traveled over 50 miles to buy from Lexus of Sacramento and am very happy I did. More
by WILLIAM.LANE
October 30, 2020
I took my Lexus in because of recall. It wasn’t fixed because you did not have the parts. I was told they would contact me when they had the part(s). I’m still waiting. because you did not have the parts. I was told they would contact me when they had the part(s). I’m still waiting. More
by FRANKIN1030
Employees Worked With
I don’t remember.
