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Lexus of Sacramento
Sacramento, CA
3,019 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 3,019 reviews
September 19, 2020
I came for Rx350 recall service. Tracey, who was a person that helped me to check in. She was friendly and helpful with answer all my questions. that helped me to check in. She was friendly and helpful with answer all my questions. More
by STEVENVN02
Verified CustomerEmployees Worked With
September 19, 2020
I've always been happy with the service at Lexus Sacramento. Mike Huddleston is very professional and my car is always done when he says it will! I was comfortable with the precautions they have i Sacramento. Mike Huddleston is very professional and my car is always done when he says it will! I was comfortable with the precautions they have in place for the Covid-19. It's a great place to go for service and again Mike Huddleston is great to work with! More
by MIKEKEN01
Employees Worked With
Mike Huttleston
September 19, 2020
My experience with Sales and Finance were excellent. It's a bit early to rate Service. A miscommunication in my understanding about the length of time needed for the first service visit (application of Perma a bit early to rate Service. A miscommunication in my understanding about the length of time needed for the first service visit (application of Permaplate) soured my experience. I look forward to getting past that with my upcoming visit. More
by CADOXIEGIRL
September 19, 2020
As always it was a pleasure to work with Brandy, she is the best. Everyone that I have had contact with was very friendly and helpful. It is worth the drive. the best. Everyone that I have had contact with was very friendly and helpful. It is worth the drive. More
by ROADOG
Employees Worked With
Brandy Joseph
September 18, 2020
Lexus of Sacramento is the Nordstrom of car dealerships. From the sales department to the service department to the transportation department , customer relations seems to be the priority. This new Lexus is From the sales department to the service department to the transportation department , customer relations seems to be the priority. This new Lexus is my fifth. Over the last 20 years or so, I have NEVER had a bad experience. Special kudos to my service consultant, Brandy!! More
by Marty Ochoa
Employees Worked With
Kent Owen, Brandy Joseph
September 18, 2020
The dealership was friendly, and answered all of our questions. We were able to leave with the car that suits both of our needs. Thank you questions. We were able to leave with the car that suits both of our needs. Thank you More
by TERRY.DEFRATES
Employees Worked With
September 18, 2020
In my line of work communication and customer service is a driving factor in having a exceptional experience. With any anyone I work with, I look for those two attributes at a minimum. Kyle from Lexus of Sa a driving factor in having a exceptional experience. With any anyone I work with, I look for those two attributes at a minimum. Kyle from Lexus of Sacramento provided those, and many more for a transaction he was simply helping out in. For anyone looking for a Lexus or any other brand car, Kyle should be your goto as you will not be underserved. Thank you Kyle and looking forward to the next time we have the opportunity to work together again. More
by Iampraneel
Employees Worked With
September 18, 2020
Thank you, for my car, with low sales pressure. I do wish Lexus were not discontinuing the GS model. Got a fair deal with my es. wish Lexus were not discontinuing the GS model. Got a fair deal with my es. More
by NANCY.YEE
September 18, 2020
Excellent customer service. I would highly recommend this dealership to my friends and family members who are interested in servicing their vehicle with Lexus o dealership to my friends and family members who are interested in servicing their vehicle with Lexus o More
by LYSANDER236
September 18, 2020
I already left a review so please see previous. I cannot really rate the people below because it’s about the situation in general. I paid way too much not to have my issue completely resolved. I paid almost really rate the people below because it’s about the situation in general. I paid way too much not to have my issue completely resolved. I paid almost 2k and you want me to pay another almost thousand dollars just to SEE why? More
by Kerry Harris
Employees Worked With
Other Employees :
Brandy Joseph, Mike Huttleston, Joe Burton, Mike Huttleston, Ryan Hansen, Eric Foltz
