Lexus of Sacramento

Exceptional Customer Service!! Everyone is so friendly at this dealership! I was greeted with warm smiles by all the employees. David happened to be the salesman who helped me. He w Everyone is so friendly at this dealership! I was greeted with warm smiles by all the employees. David happened to be the salesman who helped me. He went above and beyond to make sure I found the car of my dreams. I was very specific to which car I wanted to purchase, but it was not in stock that day. I gave David my contact information in case it came in. He kept in contact with me and kept me updated on their inventory until I finally found the car I wanted. I was very impressed by this exceptional customer service and felt valued as a customer. I highly recommend Lexus of Sacramento! Thanks David T.! More

New vehicle purchase We have been shopping and buying vehicles from Lexus of Sacramento for 20 years. The customer service is always excellent. The sales staff are profes We have been shopping and buying vehicles from Lexus of Sacramento for 20 years. The customer service is always excellent. The sales staff are professional and courteous. We have worked with several of the sales and service staff over the years and always been totally satisfied with our experience. More

Excellent customer service Ryan was provided excellent customer service from the time I checked in until the service was completed. He provided updates and made sure that I was Ryan was provided excellent customer service from the time I checked in until the service was completed. He provided updates and made sure that I was out of there in a timely manner More

Totally satisfied with my experience at Sacramento Lexus. I would like to say Thank you so much to David Williams for help in choosing my new car. He is very welcoming and kind and he does the best to cust I would like to say Thank you so much to David Williams for help in choosing my new car. He is very welcoming and kind and he does the best to customer's satisfaction. More

customer great location, customer service and very clean! this is necessary to have a clean and safe environment. highly this is enough words to be used! Cr great location, customer service and very clean! this is necessary to have a clean and safe environment. highly this is enough words to be used! Crazy! More

Great diagnostic system Excellent service and right on time. My 2005 Lexus LS430 check engine light was on. After troubleshooting, the technician reported that gas cap had Excellent service and right on time. My 2005 Lexus LS430 check engine light was on. After troubleshooting, the technician reported that gas cap had broken gasket and replaced it. Now my car runs very well without any problem. Thanks Lexus service team and Tracey Cach for taking care of my baby. More

As expected, do s good job! Nick Cruz great customer service! Looking for some tires hoping to catch a sale, if not may need to look else where tires s bit over priced. Nick Cruz great customer service! Looking for some tires hoping to catch a sale, if not may need to look else where tires s bit over priced. More

Great Service! Brought in car for a problem, and as usual, my service representative Tracey Cach made sure my car was serviced promptly! Have continued to be impr Brought in car for a problem, and as usual, my service representative Tracey Cach made sure my car was serviced promptly! Have continued to be impressed with my experience at Lexus of Sacramento! More

120K Mile Service a Success Love working with Service Advisor Brandy. She has been kind of a good luck charm with my 2007 RX350. I always take my service record spreadsheet in Love working with Service Advisor Brandy. She has been kind of a good luck charm with my 2007 RX350. I always take my service record spreadsheet in with me because I've had incidental work done by others than Lexus of Sacramento in the past. Brandy and I go through the service plan and eliminate work that was already done incidentally. If I could go 4 1/2 stars, I would. Only reason for 4 star instead of 5 star rating is that I always feel like I'm paying a lot when I look at exactly what was done. When I compare the cost of the same service on my wife's 2008 Honda Accord at the Honda Dealer, it looks like I'm paying 20% more at Lexus dealership. I do like taking my car into Lexus of Sacramento much better than an Independent. The shuttle is a great convenience and the driver is very nice. More