Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Lexus of Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
2,848 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
Contact Dealership
View Awards

2600 Fulton Ave

Sacramento, CA

95821

Directions

By Type

Showing 2,849 reviews

April 29, 2024

Friendly staff, took care of my car on time. Friendly environment. Good location and let me if some needed to take off. More

by mo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Lexus of Sacramento responded

We're glad to know you had a positive experience with our team at Lexus of Sacramento! We strive for timely service and clear communication. Thanks for your feedback, we appreciate it!

Helpful
April 29, 2024

The best dealership so far as to how they treat customers. This is my 4th visit to this dealership, I am not a regular customer but everytime I go to Lexus...I am treated with utmost importance. More

by Eramos1230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Lexus of Sacramento responded

Thank you for choosing Lexus of Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Christian Simon General Manager

Helpful
April 29, 2024

The Lexus of Sacramento Dealership is the Best of the Best. Their Service Department Is outstanding from all the Service Advisors to the Manager and the Technicians. My Advisor Professional is Christi More

by Hari Reddi
Recommend Dealer
Yes
Employees Worked With
Christian Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All the Telephone Operators are kind,
Report | Print
Apr 29, 2024 -

Lexus of Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Christina and our team, and we look forward to working with you again. Best Regards, Christian Simon General Manager

Helpful
April 28, 2024

My service tech is the best! Efficient, professional with great follow up. Answers all my questions, or will research and get me an answer. The waiting area is always near and ti More

by markups_invalid03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daren Malone
Report | Print
Apr 29, 2024 -

Lexus of Sacramento responded

Thank you for choosing Lexus of Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Christian Simon General Manager

Helpful
April 28, 2024

always courteous and quick to reach an appointment . .always answered the phone .. calls back that day More

by spendalee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure
Report | Print
Apr 29, 2024 -

Lexus of Sacramento responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Best Regards, Christian Simon General Manager

Helpful
April 28, 2024

Love love Carlos. So professional and friendly. Looking forward to working with him again in about two years. Thanks Carlos! More

by PHYLLIS.LAWSON
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryon Burdette
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Cave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Keon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Lexus of Sacramento responded

Thanks for sharing your thoughts about your experience with Carlos here at Lexus of Sacramento. We appreciate your business and hope to see you again soon! Best Regards, Christian Simon General Manager

Helpful
April 28, 2024

This was honestly one of the best experiences I've ever had a car dealership. Both Carlos and Kyle did a great job helping me with my purchase. Mike Zinda in the finance office was exceptional. He did a wo More

by ALEXRJONES1098
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Cave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Lexus of Sacramento responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Alex, please do not hesitate to let us know. We are always happy to help! Best Regards, Christian Simon General Manager

Helpful
April 26, 2024

Much improved services this time. Nick was friendly and the service was prompt. We got the service done within the expected timeframe. Thanks. More

by RENJIEYUAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

Lexus of Sacramento responded

We're glad to know that your recent visit was a positive one! It's great to see Nick and the team at Lexus of Sacramento could provide you with prompt service. Thanks for sharing your experience, we appreciate it!

Helpful
April 26, 2024

Service Department and Service Technicians at the Lexus of Sacramento are exceptional. Please keep up the good work! More

by ybryappa45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan
Report | Print
Apr 28, 2024 -

Lexus of Sacramento responded

We appreciate your positive feedback! Our service department at Lexus of Sacramento always strives to provide exceptional service. We'll definitely keep up the good work, thanks for noticing!

Helpful
April 26, 2024

Lexus of Sacramento is an amazing dealership. Their high quality service department has extremely knowledgeable advisors like Daren who make service appointments a breeze. I highly recommend t More

by brtbrks77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Keon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daren
Report | Print
Apr 28, 2024 -

Lexus of Sacramento responded

We're so glad to know that Daren and our service department made your experience at Lexus of Sacramento a breeze! Thanks for recommending us, we appreciate it.

Helpful
1
2
3
4
...
285