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Lexus of Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
3,005 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 3,005 reviews

March 20, 2024

They are always courteous and meet our needs We are pleased that they have a loaner car available when we request it. More

by GIL.LEON13
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Cruz
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Mar 20, 2024 -

Lexus of Sacramento responded

Gil, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Nick can assist you with in the future, please let us know. Best Regards, Christian Simon General Manager

March 20, 2024

My appointment was @ 10:30, and I was out of the dealership service before noon. So I'm very happy with the services provided by Lexus of Sacramento. More

by j.Chhun
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Carson
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Mar 20, 2024 -

Lexus of Sacramento responded

Thank you so much for your excellent review! We are so glad that Christina had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lexus of Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Christian Simon General Manager

March 20, 2024

My service advisor, Christina was great. I received an email the day after my service with discounts. It would have been nice if the discounts came in the service reminder emails. More

by AK
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2024 -

Lexus of Sacramento responded

We appreciate your feedback and are glad to know Christina provided great service. We'll take note of your suggestion about the timing of discount emails - thanks for choosing Lexus of Sacramento!

March 20, 2024

I have bought 5 vehicles from you since 2014 and I have always been treated fair with great service! More

by wilwright67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raj Kundiwala
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Mar 20, 2024 -

Lexus of Sacramento responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Christian Simon General Manager

March 18, 2024

It was done timely and the cost was what was estimated The loner was nice More

by jamcronald
Recommend Dealer
Yes
Employees Worked With
V Moua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : With V
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March 18, 2024

V went over the different packages. And also explained the next service that will be required. More

by SABYROCKSU
Recommend Dealer
Yes
Employees Worked With
V Moua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : V Moua
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March 18, 2024

Although long, yet pleasant Overall it was a positive experience The survey is very annoying More

by ANBTRAN
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Cruz
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March 17, 2024

Wonderful person to work with highly recommend - Robert helped us through all the tech set-up what a bonus! More

by cbp
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Escobosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2024 -

Lexus of Sacramento responded

Thanks for your feedback on your recent visit to Lexus of Sacramento. It's great to hear that Robert was able to assist you and that you had such a positive experience. Best Regards, Christian Simon General Manager

March 16, 2024

Dealership was very helpful when I arrived above And beyond assistance just too bad that they don't do loners. I would have loved to driven the tx. Denny Wong More

by dennydworld0116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus
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Mar 17, 2024 -

Lexus of Sacramento responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Best Regards, Christian Simon General Manager

March 16, 2024

V and Richard are amazing I rely on them for any advice regarding our two cars we purchased at your store More

by BEFIT1920
Recommend Dealer
Yes
Employees Worked With
V Moua Richard Williams
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Mar 17, 2024 -

Lexus of Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Christian Simon General Manager

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