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Lexus of Sacramento
Sacramento, CA
3,002 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 3,002 reviews
January 17, 2024
Our 2024 Lexus nx350h, was towed in with a flat on our runflat front tire. Our, 'platinum bumper to bumper,' warranty didn't cover the tire, and Bridgestone phone representative said they wouldn't warrant runflat front tire. Our, 'platinum bumper to bumper,' warranty didn't cover the tire, and Bridgestone phone representative said they wouldn't warranty the tire!? The next day they put a new tire on and, after paying $$, off we went. More
by mrfifth
Verified CustomerEmployees Worked With
I worked with Gus, and another great young man in sales that got us a wonderful Lexus RX350h loaner car.
January 16, 2024
I brought my car in for a routine service. I let him know that my low tire pressure light had come on. They serviced my vehicle with no apparent problems and l got my car back. I let him know that my low tire pressure light had come on. They serviced my vehicle with no apparent problems and l got my car back. More
by tahijlkema
January 16, 2024
Outstanding customer service! he patiently listened to the issue I had, explained his idea of adding that. Also, he made sure I'm comfortable with his plan and afterwards. He expl he patiently listened to the issue I had, explained his idea of adding that. Also, he made sure I'm comfortable with his plan and afterwards. He explained what was done and he offered his support if I needed ! V is the best! More
by choobak_1360
Employees Worked With
V
January 16, 2024
We purchased new tires. Great service, fast, everything was done as requested, thank you! That's it for this time, thank you! Great service, fast, everything was done as requested, thank you! That's it for this time, thank you! More
by JN1979
January 16, 2024
Basel was very polite and easy to talk to. He explained to me the services that will be accomplished to my RC350 and how long it will take. He explained to me the services that will be accomplished to my RC350 and how long it will take. More
by RCABBAT
Employees Worked With
Basel Simirriot
