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Lexus of Sacramento
Sacramento, CA
3,002 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 3,002 reviews
January 15, 2024
I contacted Lexus of Sacramento through the on line chat to see if the vehicle I was interested in was still available. Carlos contacted me and stated it was. When I arrived Carlos had the vehicle ready for to see if the vehicle I was interested in was still available. Carlos contacted me and stated it was. When I arrived Carlos had the vehicle ready for test drive. Carlos was very patient with us showing up in the afternoon of December 31. More
by CATHYL200
Verified Customer
January 15, 2024
I had a warm and welcoming experience. We didn't have to wait too long from beginning to end to be approved for loan and drive off lot. Total satisfaction with our purchase. We didn't have to wait too long from beginning to end to be approved for loan and drive off lot. Total satisfaction with our purchase. More
by FRANCINE.DABNEY
January 15, 2024
Always excellent service. Nick Cruz listens to my concerns and is helpful in explaining my service needs. His customer service is impeccable. He always keeps me current and fu Nick Cruz listens to my concerns and is helpful in explaining my service needs. His customer service is impeccable. He always keeps me current and future service needs! More
by HOMESBYJMD
January 15, 2024
It was good. But I had to walk home (approximately 35 minutes) when I left the car in the dealership and when the car was ready I walked 35 minutes back. I rememb But I had to walk home (approximately 35 minutes) when I left the car in the dealership and when the car was ready I walked 35 minutes back. I remember that last year Lexus gave me rental car and I was able to work these almost 3 hours, it was much better. More
by abcsacramento1
January 15, 2024
Easy, plaisant, effective Razz made my daughter's first car purchase a stress free experience, as well as when we signed the papers with I don't recall who. car purchase a stress free experience, as well as when we signed the papers with I don't recall who. More
by 2ESSENTIALHEALTH
Employees Worked With
Razz
January 14, 2024
I love it, Lexus of Sacramento is the best. I live in San Francisco but all the time I bring my vehicle for service in Sacramento Lexus I live in San Francisco but all the time I bring my vehicle for service in Sacramento Lexus More
by MJABERNOOR
Employees Worked With
I forgot his name
