Lexus of Sacramento

It's been great. When the rear brakes were replaced the wheels were returned to the car in matching position to the front wheels, shows attention to detail. When the rear brakes were replaced the wheels were returned to the car in matching position to the front wheels, shows attention to detail. More

Very good dealer. Service person explained everything in great detail. Went over all costs in advance. Excellent outcome with this service! They paid close attention t Service person explained everything in great detail. Went over all costs in advance. Excellent outcome with this service! They paid close attention to details. I give them a five star rating! More

It seems unless I'm Working with Nick I get mix messages and people don't seem to know the information and people don't seem to know the information More

I have been going there over 10 years and I am always happy with the results and how they care for my car. Keeping me updated what needs to be done to keep my car running well and safe. happy with the results and how they care for my car. Keeping me updated what needs to be done to keep my car running well and safe. More

Love Christina. Service is way over priced. I really like my service advisor and will do the minimum service there but not everything because I feel it's ridiculous. Service is way over priced. I really like my service advisor and will do the minimum service there but not everything because I feel it's ridiculous. Especially because you are not close and convenient. It takes 3 hours a day just to get to and from with traffic More

Peter Agerton was extremely helpful, thorough, kind and understanding. He was patient and addressed all my concerns and questions in a manner that helped me understand and make a knowledgeable decision. I understanding. He was patient and addressed all my concerns and questions in a manner that helped me understand and make a knowledgeable decision. I was grateful for all his help. More

I have a lifetime oil change I purchased from Lithia. Whenever I take my car in, I'm treated politely, but very much as a nuisance. This time so much so I wasn't given the standard complimentary car wash Whenever I take my car in, I'm treated politely, but very much as a nuisance. This time so much so I wasn't given the standard complimentary car wash. I'm also encouraged to come in only twice a year even though I can do 4 oil changes per my purchase. More

The personnel at Lexus are all very good, well informed and helpful. They do a good job of explaining the cars. They never talk down to the customer. and helpful. They do a good job of explaining the cars. They never talk down to the customer. More

Informative, reasonably helpful and accommodating. It was ?? that the work that should have been completed i.e. window tinting was not completed after they indicated that it had been completed. It was ?? that the work that should have been completed i.e. window tinting was not completed after they indicated that it had been completed. More

They do not care about their customers at ALL! They do not respond to complaints or attempt to resolve differences. They absolve themselves of responsibility and make no effort to rectify failure They do not respond to complaints or attempt to resolve differences. They absolve themselves of responsibility and make no effort to rectify failures. More