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Lexus of Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
3,002 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 3,002 reviews

January 13, 2024

Great! They were professional, polite, experienced and was pleasure to deal with! Knowledgeable, and awesome advisors. More

by ronnalaina
Recommend Dealer
Yes
Employees Worked With
Nick Cruz & V Moua
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Jan 14, 2024 -

Lexus of Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Christian Simon General Manager

January 13, 2024

V Moua is very helpful and professional. I make my appointment with him each time. I miss the donuts at Lexus of sacramento. More

by ANARENDON4
Recommend Dealer
Yes
Employees Worked With
V Moua
Report | Print
Jan 14, 2024 -

Lexus of Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with V here at Lexus of Sacramento. Best Regards, Christian Simon General Manager

January 13, 2024

Great customer service Got my last two cars there and loved both experiences and both of the cars too More

by SANDBUNK
Recommend Dealer
Yes
Employees Worked With
Jared Ivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Ivey
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Jan 14, 2024 -

Lexus of Sacramento responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Christian Simon General Manager

January 13, 2024

We were given an appointment to have Lexus emblems installed. When we arrived we were told that the emblems were not in stock. No one from Lexus called to cancel the appointment ahead of time. Very un More

by ERRECARTE
Recommend Dealer
No
Employees Worked With
Nick Cruz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Cruz
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Jan 15, 2024 -

Lexus of Sacramento responded

I'm sorry to learn about the miscommunication regarding your appointment and the emblem installation. This is not typical of our service, and we apologize for any inconvenience caused. We'd like to make things right - please reach out so we can discuss this further. Thank you, Christian Simon - General Manager - 916-465-6331

January 13, 2024

They make an excellent product and an amazing effort to make the experience as comfortable as possible. More

by VASQUEZ0247
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Cruz
Report | Print
Jan 14, 2024 -

Lexus of Sacramento responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Christian Simon General Manager

January 13, 2024

They ordered the part I needed and repaired my car. They kept me informed throughout the process. Outstanding service More

by carreviewjim27
Recommend Dealer
Yes
Employees Worked With
Daren
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Jan 14, 2024 -

Lexus of Sacramento responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future please let us know. Best Regards, Christian Simon General Manager

January 13, 2024

I have been taking my automobile to Lexus of Sacramento for the past 13 to 14 years and the experience I had with Gus Reynoso was one of the best. More

by Rxman1951
Recommend Dealer
Yes
Employees Worked With
Gus Reno's
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Jan 14, 2024 -

Lexus of Sacramento responded

Thank you for choosing Lexus of Sacramento. Your feedback and rating mean a lot to us. We're glad Gus was able to help, and we hope to see you again! Best Regards, Christian Simon General Manager

January 13, 2024

Great. Very well So they helped me and very very genuine. I would go there again More

by Harpreet91
Recommend Dealer
Yes
Employees Worked With
Service
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Jan 14, 2024 -

Lexus of Sacramento responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Sacramento! Best Regards, Christian Simon General Manager

January 13, 2024

Very efficient, but the wait time is always 30-40 minutes longer than what they say it's going to take. It's always backed up. That's the only problem I have. I'm thinking of taking my car to someone else fo More

by Josanne808
Recommend Dealer
Yes
Employees Worked With
Don't remember, but you can look it up.
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Jan 14, 2024 -

Lexus of Sacramento responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Best Regards, Christian Simon General Manager

January 13, 2024

Smooth test drive and Raj answered all my questions and helped out with the purchase More

by FRISKOLIVIN
Recommend Dealer
Yes
Employees Worked With
Raj
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Jan 14, 2024 -

Lexus of Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Christian Simon General Manager

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