Back

Lexus of Sacramento

Sacramento, CA

4.7
2,886 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
Contact Dealership

2600 Fulton Ave

Sacramento, CA

95821

Directions

By Type

Showing 2,886 reviews

December 16, 2023

Provided an excellent service checking status of my vehicle and washed exterior of my car. More

by RPEABOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2023 -

Lexus of Sacramento responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Christian Simon General Manager

December 16, 2023

Fast and affective The experience was great the everyone was and I and always happy when I leave. More

by JEFFDOUGLASS1
Recommend Dealer
Yes
Employees Worked With
Basel
Dec 17, 2023 -

Lexus of Sacramento responded

Thank you, Jeff! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Best Regards, Christian Simon General Manager

December 16, 2023

It was delightful clean organized and efficient. Most of the work was done via the phone before we arrived More

by CJACK4HISTORY
Recommend Dealer
Yes
Employees Worked With
Raz
Dec 17, 2023 -

Lexus of Sacramento responded

Thanks for sharing about your experience with Lexus of Sacramento. We appreciate your business and hope to see you again soon! Best Regards, Christian Simon General Manager

December 16, 2023

Patrick Castano was great, super knowledgeable and easy to work with. Was patient while we decided what features we wanted. Would recommend going to Lexus of Sacramento More

by NED_SABA
Recommend Dealer
Yes
Employees Worked With
Bryon Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryon Burdette
Dec 17, 2023 -

Lexus of Sacramento responded

Here at Lexus of Sacramento, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Best Regards, Christian Simon General Manager

December 15, 2023

Advisers are great Work completed on time lot porters very pleasant and courageous. Will be back. More

by DAVEGREGOIRE57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus
Dec 15, 2023 -

Lexus of Sacramento responded

Dave, thank you for leaving Lexus of Sacramento a five-star review! We are thrilled that our team was pleasant and courageous!

December 15, 2023

Really enjoyed working with Carlos. He was professional and helpful. Straightforward purchasing experience for us. More

by CTJ59
Recommend Dealer
Yes
Employees Worked With
Carlos Cave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Lexus of Sacramento responded

We're glad to know you had a straightforward purchasing experience with Carlos at Lexus of Sacramento. Thanks for the review and we hope to see you again soon!

December 15, 2023

Courteous Thoughtful Hardworking Excellent work Friendly Nice Responsive Engaging Honest Dependable Trustworthy Caring Considerate Fair More

by gbdonkor1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2023 -

Lexus of Sacramento responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Christian Simon General Manager

December 15, 2023

Timely Service. Staff engaged and focused. I arrived with a nail in my tire and a few superficial scratches that I found irritating. The staff took the time and t More

by timetotrek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Keon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2023 -

Lexus of Sacramento responded

Thank you so much for your excellent review! We are so glad that Christina had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lexus of Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Christian Simon General Manager

December 15, 2023

Took new vehicle in for Permaplate, coating interior and exterior Dropped vehicle, picked up loaner, returned loaner and picked up vehicle More

by SAMNBAD
Recommend Dealer
Yes
Employees Worked With
Gustsavo
Dec 15, 2023 -

Lexus of Sacramento responded

We're glad to know that your Permaplate service went smoothly at Lexus of Sacramento. We hope you're enjoying the new look and feel of your vehicle! Thanks for choosing us!

December 15, 2023

Easy in with the convenient night drop. Call to set up services was well done. Pick up was confusing and a tad stressful. Thinking I was adding an additional $1200.00 to my bill for work th More

by XQQSAMOI
Recommend Dealer
Yes
Employees Worked With
Tracy
Dec 15, 2023 -

Lexus of Sacramento responded

Thank you for taking the time to share your thoughts on working with Tracy and our service team. We're glad to hear we delivered such a great experience! Best Regards, Christian Simon General Manager

...
58
...