Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Lexus of Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
3,002 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
Contact Dealership
View Awards

2600 Fulton Ave

Sacramento, CA

95821

Directions

By Type

Showing 3,002 reviews

January 13, 2024

they quickly greeted me and the job was job within an hour i didn't have to wait long at all. The rep was very nice too More

by aamnakhan67
Recommend Dealer
Yes
Report | Print
Jan 14, 2024 -

Lexus of Sacramento responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Christian Simon General Manager

January 13, 2024

Gentleman who helped me veery helpful. East to work with. Service was fast. Appreciated that. Coffee good. Was gentleman's bday and was working! Very efficient More

by NMPHAM83
Recommend Dealer
Yes
Report | Print
Jan 14, 2024 -

Lexus of Sacramento responded

Thanks for sharing your thoughts about your experience with Lexus of Sacramento. We appreciate your business and hope to see you again soon! Best Regards, Christian Simon General Manager

January 13, 2024

Cheated, my car has so many problems with it You sold my a car with $4,500 of repair work needed and I feel the dealership know it need that work done before the sold it to me More

by KIDVAN44
Recommend Dealer
No
Employees Worked With
Bryon Burdette
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryon Burdette
Report | Print
Jan 17, 2024 -

Lexus of Sacramento responded

We're sorry to read about the issues you've experienced with your car. We certainly never intend for any of our customers to feel cheated, and we'd like a chance to look into this matter further. Please reach out directly so that we can work towards resolving these concerns together. Thank you, Bryon Burdette - Sales Manager - bryonburdette@lithia.com

January 13, 2024

Extremely professional and courteous. Carlos was easy to work with Made the car purchase easy More

by jimyoun
Recommend Dealer
Yes
Employees Worked With
Carlos Cave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Cave
Report | Print
Jan 15, 2024 -

Lexus of Sacramento responded

Jim, We are very happy to hear Carlos and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Christian Simon General Manager

January 13, 2024

Very welcoming and everyone is so friendly. Made me feel special. Very clean and free hot and cold drinks. Very customer focused. More

by BANKERKIM1983
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Carson
Report | Print
Jan 15, 2024 -

Lexus of Sacramento responded

Kim, Thanks for sharing about your experience with Lexus of Sacramento. Christina and our team appreciate your business and hope to see you again soon! Best Regards, Christian Simon General Manager

January 13, 2024

Went there for service. Was treats excellently. They even helped me with touch up paint. More

by KEVINADIAZ18
Recommend Dealer
Yes
Report | Print
Jan 15, 2024 -

Lexus of Sacramento responded

Kevin, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Christian Simon General Manager

January 11, 2024

Lexus has been very accommodating with their service choices and recommendations. I have an interest in purchasing a new E350 Sport in February 2024. More

by alnbrooker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall his name!
Report | Print
Jan 11, 2024 -

Lexus of Sacramento responded

Alnbrooker, we're glad to know you've been satisfied with our service at Lexus of Sacramento. We look forward to assisting you in finding the perfect Lexus ES 350 Sport when February 2024 rolls around!

January 10, 2024

I bought a 9 year old RX 350 that was well maintained by the dealership. Everyone that I encountered was friendly, courteous, professional and highly knowledgeable. Price was very reasonable. Since I was bu More

by Tim Bisset
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carlos Cave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Keon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2024 -

Lexus of Sacramento responded

Tim, we're glad to know you had a positive experience at Lexus of Sacramento and found our team knowledgeable and professional. We hope your Lexus RX 350 serves you well for many years!

January 05, 2024

Christina, my Service Representative has provided superior service on a number of visits. She provides clear and concise explanations of the work to be performed on the vehicle. If she doesn’t know More

by SK001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2024 -

Lexus of Sacramento responded

We're so pleased to know that Christina has consistently provided you with top-notch service at Lexus of Sacramento. Thanks for sharing your kind words with our team - drive safely!

January 04, 2024

Nick is great, but IT guy stayed with customer before us for one hour. Had to leave without fixing problem. More

by customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2024 -

Lexus of Sacramento responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Christian Simon General Manager

1
...
59
60
61
...
301