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Lexus of Sacramento
Sacramento, CA
3,002 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 3,002 reviews
January 02, 2024
They have taken care of my cars from purchase day1999 each time till it is passed on to someone else. I always have my car serviced at Lexus with the same service person. I have only had Jeff then Nick … each time till it is passed on to someone else. I always have my car serviced at Lexus with the same service person. I have only had Jeff then Nick ……like well baby checks for my 3kids. They always make it easy with a ride or a loaner plus a great cup of coffee and snack. Before I retired there was space to work on line while waiting. I’m now 80 and will have to go to Niello because I have a new Porsche Still have my Lexus …. It is so hard to give it up! More
by Popo Donna
Verified CustomerEmployees Worked With
January 02, 2024
Great service punctual with the time that was given. No No No No, no and no No No No No, no and no More
by LOCNGO7
December 31, 2023
Robert was excellent and helped us get a great deal on the car we were looking for. He went above and beyond to match the Trade in value. the car we were looking for. He went above and beyond to match the Trade in value. More
by Jack Jameson
Employees Worked With
December 30, 2023
Very professional and friendly. All the members worked smoothly as a team. Ryan's personality made for an stress-free experience and he did a great job of meeting my buying requirem All the members worked smoothly as a team. Ryan's personality made for an stress-free experience and he did a great job of meeting my buying requirements. Cyole also provided valuable information on our test drive. Overall, the dealership was excellent, just as how it was recommended to me. More
by PEARSEN95
December 29, 2023
I appreciate feeling appreciated. I also like the ability to get home and back to your dealership in ease. The Service was also done well, I also like the ability to get home and back to your dealership in ease. The Service was also done well, More
by debstanfill
Employees Worked With
December 29, 2023
Very helpful, quick, personable. Went to other Lexus dealerships in the Bay Area and always had a long wait, and the first time I went to the Sacramento location they had me in and o Went to other Lexus dealerships in the Bay Area and always had a long wait, and the first time I went to the Sacramento location they had me in and out. Service was excellent and everyone I worked with was very friendly and I felt confident in their work through the whole process. Both with service and getting my car fixed More
by laurenchandler542
December 29, 2023
Consistently outstanding customer service for the past 20 years that I have gone there to have my cars serviced. years that I have gone there to have my cars serviced. More
by LINDASHARPE
