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Lexus of Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
3,002 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 3,002 reviews

December 17, 2023

Everything went as scheduled Was attended right at the appointment time and chose the 60k service plan I wanted and the work was done fairly quick More

by Nestomont
Recommend Dealer
Yes
Employees Worked With
Tracey cash
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Dec 17, 2023 -

Lexus of Sacramento responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Christian Simon General Manager

December 17, 2023

The process was easy and no pressure. Really enjoyed the car buying experience at Lexus of Sacramento. More

by ERICBAKKE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2023 -

Lexus of Sacramento responded

Eric, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and look forward to working with you again. Best Regards, Christian Simon General Manager

December 17, 2023

Everything went as planned. In and out in less than two hours. Repair were perfect. More

by jw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2023 -

Lexus of Sacramento responded

Thank you so much for your excellent review! We are so glad that Christina and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lexus of Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Christian Simon General Manager

December 16, 2023

Patrick Castano was great, super knowledgeable and easy to work with. Was patient while we decided what features we wanted. Would recommend going to Lexus of Sacramento More

by NED_SABA
Recommend Dealer
Yes
Employees Worked With
Bryon Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryon Burdette
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Dec 17, 2023 -

Lexus of Sacramento responded

Here at Lexus of Sacramento, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Best Regards, Christian Simon General Manager

December 16, 2023

Fast and affective The experience was great the everyone was and I and always happy when I leave. More

by JEFFDOUGLASS1
Recommend Dealer
Yes
Employees Worked With
Basel
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Dec 17, 2023 -

Lexus of Sacramento responded

Thank you, Jeff! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Best Regards, Christian Simon General Manager

December 16, 2023

It was delightful clean organized and efficient. Most of the work was done via the phone before we arrived More

by CJACK4HISTORY
Recommend Dealer
Yes
Employees Worked With
Raz
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Dec 17, 2023 -

Lexus of Sacramento responded

Thanks for sharing about your experience with Lexus of Sacramento. We appreciate your business and hope to see you again soon! Best Regards, Christian Simon General Manager

December 16, 2023

Dealership was really good selling a car, but after selling the car, they forgot about us never showed us how to work all the controls are make the garage door work More

by WELBREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve in finance did a horrible job
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Dec 21, 2023 -

Lexus of Sacramento responded

I'm sorry to receive this feedback and can understand your frustration. We want to ensure you know how to set up the garage door opener and feel confident with all of the other functions of your new vehicle. Please call me at your earliest convenience so that we can set you up with an appointment to meet with our technology specialist. Thank you, Christian Simon - General Manager - 916-465-6331

December 16, 2023

The technicians were prompt and professional and ensured that we were fully informed prior to performing any service. More

by WILLIE.BULDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Dec 17, 2023 -

Lexus of Sacramento responded

Thank you so much for your kind words, Willie, and for taking the time to leave us this wonderful feedback! Best Regards, Christian Simon General Manager

December 16, 2023

Provided an excellent service checking status of my vehicle and washed exterior of my car. More

by RPEABOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2023 -

Lexus of Sacramento responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Christian Simon General Manager

December 15, 2023

They were very helpful in h r lying u s find the car we wanted and t Gen we purchasing our vehicle very easy . It went very smoothly, changing my.mind in how groolingbpurchasing sn auto can be More

by ROCKETMAN19791939
Recommend Dealer
Yes
Employees Worked With
Jared Ivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Ivey
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Dec 15, 2023 -

Lexus of Sacramento responded

Thanks for your feedback on your recent visit to Lexus of Sacramento. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Best Regards, Christian Simon General Manager

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