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Lexus of Sacramento
Sacramento, CA
3,017 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 3,017 reviews
December 20, 2023
I have a lifetime oil change I purchased from Lithia. Whenever I take my car in, I'm treated politely, but very much as a nuisance. This time so much so I wasn't given the standard complimentary car wash Whenever I take my car in, I'm treated politely, but very much as a nuisance. This time so much so I wasn't given the standard complimentary car wash. I'm also encouraged to come in only twice a year even though I can do 4 oil changes per my purchase. More
by cdcarrasco
Verified Customer
December 20, 2023
Peter Agerton was extremely helpful, thorough, kind and understanding. He was patient and addressed all my concerns and questions in a manner that helped me understand and make a knowledgeable decision. I understanding. He was patient and addressed all my concerns and questions in a manner that helped me understand and make a knowledgeable decision. I was grateful for all his help. More
by MOMTOKCA
December 20, 2023
I have been going there over 10 years and I am always happy with the results and how they care for my car. Keeping me updated what needs to be done to keep my car running well and safe. happy with the results and how they care for my car. Keeping me updated what needs to be done to keep my car running well and safe. More
by KATALINVITALE
Employees Worked With
Basel Simirrioti
December 20, 2023
Love Christina. Service is way over priced. I really like my service advisor and will do the minimum service there but not everything because I feel it's ridiculous. Service is way over priced. I really like my service advisor and will do the minimum service there but not everything because I feel it's ridiculous. Especially because you are not close and convenient. It takes 3 hours a day just to get to and from with traffic More
by TARA.REEVE
December 20, 2023
Very good dealer. Service person explained everything in great detail. Went over all costs in advance. Excellent outcome with this service! They paid close attention t Service person explained everything in great detail. Went over all costs in advance. Excellent outcome with this service! They paid close attention to details. I give them a five star rating! More
by Drdayledds
Employees Worked With
Gus 5 stars!
December 19, 2023
The personnel at Lexus are all very good, well informed and helpful. They do a good job of explaining the cars. They never talk down to the customer. and helpful. They do a good job of explaining the cars. They never talk down to the customer. More
by SUSANMCKEE222
Employees Worked With
December 18, 2023
Informative, reasonably helpful and accommodating. It was ?? that the work that should have been completed i.e. window tinting was not completed after they indicated that it had been completed. It was ?? that the work that should have been completed i.e. window tinting was not completed after they indicated that it had been completed. More
by ZULUPRINCESS1
December 18, 2023
The sales process went well but the service after purchase as Ben anything but smooth. purchase as Ben anything but smooth. More
by MATHEW S
December 18, 2023
Good The service department was very prompt. Christina is very cordial and helpful. And she explained all my options. Christina is very cordial and helpful. And she explained all my options. More
by RAY.BERTELSEN
