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Lexus of Sacramento
Sacramento, CA
3,016 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 3,016 reviews
December 18, 2023
They do not care about their customers at ALL! They do not respond to complaints or attempt to resolve differences. They absolve themselves of responsibility and make no effort to rectify failure They do not respond to complaints or attempt to resolve differences. They absolve themselves of responsibility and make no effort to rectify failures. More
by Ljgardnernm
Verified CustomerEmployees Worked With
Gus
December 18, 2023
On time. Accommodating. Thorough. Great waiting area. I'll say more but this is really annoying. I have confidence in the service I receive. Accommodating. Thorough. Great waiting area. I'll say more but this is really annoying. I have confidence in the service I receive. More
by LINDALOU0
December 17, 2023
Been a Lexus person for 30 years. Lexus of Sacramento has always been terrific. From sales to service. My service manager today, V, was excellent. Lexus of Sacramento has always been terrific. From sales to service. My service manager today, V, was excellent. More
by Rontom1.rt
Employees Worked With
V Moua
December 17, 2023
Great job on my car for service and waiting time was awesome. Thank you for job well done awesome. Thank you for job well done More
by JAILNURSESACTO911
December 17, 2023
Everything went as scheduled Was attended right at the appointment time and chose the 60k service plan I wanted and the work was done fairly quick appointment time and chose the 60k service plan I wanted and the work was done fairly quick More
by Nestomont
Employees Worked With
Tracey cash
December 17, 2023
The process was easy and no pressure. Really enjoyed the car buying experience at Lexus of Sacramento. Really enjoyed the car buying experience at Lexus of Sacramento. More
by ERICBAKKE
December 17, 2023
Everything went as planned. In and out in less than two hours. Repair were perfect. In and out in less than two hours. Repair were perfect. More
by jw
December 16, 2023
Patrick Castano was great, super knowledgeable and easy to work with. Was patient while we decided what features we wanted. Would recommend going to Lexus of Sacramento to work with. Was patient while we decided what features we wanted. Would recommend going to Lexus of Sacramento More
by NED_SABA
