Lexus of Sacramento

We are and always have been treated like royalty We are treated very well as if we were the only guest at the dealership. We get prompt service and our Service Advisor Christina Carson is there to help us treated very well as if we were the only guest at the dealership. We get prompt service and our Service Advisor Christina Carson is there to help us upon arrival. We are truly satisfied guest. We travel from out of town to get our Lexus serviced at Lexus of Sacramento. Merry Christmas and Happy New Year More

Easy in with the convenient night drop. Call to set up services was well done. Pick up was confusing and a tad stressful. Thinking I was adding an additional $1200.00 to my bill for work th Call to set up services was well done. Pick up was confusing and a tad stressful. Thinking I was adding an additional $1200.00 to my bill for work that wasn't done. Was found out that paperwork had been shuffled and mixed with another vehicle. My car did not require any of that work and was ok. Overall bill was reasonable for the amount of work performed at a 60k Mile Service and additional services. More

Took new vehicle in for Permaplate, coating interior and exterior Dropped vehicle, picked up loaner, returned loaner and picked up vehicle exterior Dropped vehicle, picked up loaner, returned loaner and picked up vehicle More

Starting with Carlos I was thinking of buying my car from Valley Lexus because I worked with them before, however they didn’t listen, I looked around and saw that Lexus of Sacramento just got a car so I emai Valley Lexus because I worked with them before, however they didn’t listen, I looked around and saw that Lexus of Sacramento just got a car so I emailed late Friday was surprised Carlos responded right away so I came in Saturday and Jarod was great I needed this car for my business not personal the team made it work from Jarod to Kal your financing Manager he was fantastic I’m very impressed with the whole experience and I will be loyal to Lexus of Sacramento!!! Normally I don’t leave a long review however if your considering a vehicle I would definitely recommend you talk with Lexus of Sacramento first!!! David Mckeehen Carmichael Ca. 12/15/2023 More

Advisers are great Work completed on time lot porters very pleasant and courageous. Will be back. very pleasant and courageous. Will be back. More

Really enjoyed working with Carlos. He was professional and helpful. Straightforward purchasing experience for us. He was professional and helpful. Straightforward purchasing experience for us. More

Courteous Thoughtful Hardworking Excellent work Friendly Nice Responsive Engaging Honest Dependable Trustworthy Caring Considerate Fair work Friendly Nice Responsive Engaging Honest Dependable Trustworthy Caring Considerate Fair More

Timely Service. Staff engaged and focused. I arrived with a nail in my tire and a few superficial scratches that I found irritating. The staff took the time and t Staff engaged and focused. I arrived with a nail in my tire and a few superficial scratches that I found irritating. The staff took the time and tire was repaired and scratches buffed out. Thank you Lexus of Sacramento Service Department!! Thank You Christina for orchestrating my service visit!! More

Lexus Sacramento’s service is efficient and courteous. Customer service is great. Location is convenient. Customer service is great. Location is convenient. More