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Lexus of Sacramento

Sacramento, CA

4.7
3,015 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 3,015 reviews

December 08, 2023

Efficient service, quality service and friendly service is what I expect and what I received at LOS. More

by Panther
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Lexus of Sacramento responded

Thanks so much for leaving Lexus of Sacramento a five-star review! It's great to hear our team provided exceptional service. See you down the road!

December 07, 2023

Always first class service and Christina is the best. My service person 20+ treats. Best More

by Charleyb17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

Lexus of Sacramento responded

Thanks a ton for your terrific feedback and support, Charley! We'll be sure to let Christina know her expert service continues to stand out - see you next time at Lexus of Sacramento!

December 07, 2023

Friendly employees, clean and well maintained facility, also offer complimentary coffee/hot chocolate other beverages and snacks definitely a plus! More

by MABELSANCHEZ1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

Lexus of Sacramento responded

Mabel, we're glad to know you enjoyed the friendly service and amenities at Lexus of Sacramento. Thanks for leaving such a positive review!

December 07, 2023

Very nice and friendly customer service . Thanks a lot for Lexus dealer and I make recommend to all my friends and families More

by haroon rahimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Huttleston, Mike Huttleston
Dec 08, 2023 -

Lexus of Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Sacramento, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Christian Simon General Manager

December 07, 2023

I just want to thank Gus for the outstanding job on taking care of my 2024 ES300h, I've bought multiple cars here and will continue coming back to gus in service, he's kind and respectful,great job ! More

by LEXUSTRANSPORT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kent Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Keon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raz, my salesman was wondering as well.
Dec 08, 2023 -

Lexus of Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Christian Simon General Manager

December 07, 2023

Leus of Sacramento Did great work and very they were helpful with the service of my car. More

by Kent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of these options
Dec 08, 2023 -

Lexus of Sacramento responded

Thanks for sharing your thoughts about your experience with Lexus of Sacramento. We appreciate your business and hope to see you again soon! Best Regards, Christian Simon General Manager

December 07, 2023

Well organized and efficiently run. Employees tend to go beyond what’s expected to accommodate the customer. More

by KENMARHAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Lexus of Sacramento responded

Thank you, Ken. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Christian Simon General Manager

December 06, 2023

The service was completed in time as was promised. The car was also given a complimentary wash. I had requested to change the car key fob battery, which wasn’t changed. More

by RAJGUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daren
Dec 06, 2023 -

Lexus of Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience. Best Regards, Christian Simon General Manager

December 06, 2023

Work was done on time and per estimate. Nice. I felt I was treated courteously and the work was professionally done. More

by KMCBRIDE2
Recommend Dealer
Yes
Dec 06, 2023 -

Lexus of Sacramento responded

It's great to know that you had a positive experience at Lexus of Sacramento! We always aim for timely and professional service - thanks for the review!

December 06, 2023

The staff is always friendly and takes care of my requests. Thank you! Reliable and Responsive! More

by THERESA_TAL
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Carson
Dec 06, 2023 -

Lexus of Sacramento responded

Thank you, Theresa, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Christian Simon General Manager

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