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Lexus of Sacramento

Sacramento, CA

4.7
3,002 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 3,002 reviews

November 24, 2023

Yes I really appreciate Nick , he always has a great sense of humor and he is very kind person to work with . He always makes sure that I get everything done for car every time I come in with my for ser More

by MELVINMOORE9101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Keon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos is my salesman very nice man I like to work with when I buy a car from you., Mike Huttleston
Nov 24, 2023 -

Lexus of Sacramento responded

Melvin, Thank you! Nick and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Best Regards, Christian Simon General Manager

November 24, 2023

Lexus of Sacramento went over backwards to make sure that I would purchase the RX 350 of which I love They were very thorough and very professional More

by BERKY13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerod Horch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Ivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Lexus of Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new RX 350, and don't hesitate to reach out if you need anything else. Best Regards, Christian Simon General Manager

November 24, 2023

Had misunderstanding but resolved very professionally! Much appreciated and will recommend Lexus to all friends More

by TAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Lexus of Sacramento responded

Thank you! Nick and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Best Regards, Christian Simon General Manager

November 23, 2023

Everything went smoothly and was upfront . Kyle resolved a last minute problem with the keys to the camper shell and Thule rack . More

by RRIRVIN04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Lexus of Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kyle and our team, and we look forward to working with you again. Best Regards, Christian Simon General Manager

November 23, 2023

Peter was great…dealership had a new look, very modern. The chairs in the buying room could have been softer and taller. More

by MARYSUE Gill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Keon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Agerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Baccarella, Patrick Castano
Nov 24, 2023 -

Lexus of Sacramento responded

Maysue, Here at Lexus of Sacramento, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Peter, and it was a pleasure having you at the dealership. We appreciate your review! Best Regards, Christian Simon General Manager

November 23, 2023

We requested service and appointment times were very flexible and easy to find a good time for us. Our service consultant, Gus, was friendly and welcoming. The service was completed very close to the ex More

by teddaf
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus
Nov 24, 2023 -

Lexus of Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Gus met your expectations. Thank you again for choosing Lexus of Sacramento, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Christian Simon General Manager

November 23, 2023

Daren is my service agent. He always greets me with a smile and share vital information about my car’s performance. More

by unowho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daren, Mike Huttleston
Nov 24, 2023 -

Lexus of Sacramento responded

Thank you for choosing Lexus of Sacramento. Your feedback and rating mean a lot to us. We're glad Daren and our team were able to help, and we hope to see you again! Best Regards, Christian Simon General Manager

November 22, 2023

They provided great customer service and support and took the time to show me some of the car’s safety features. More

by JMDOI
Recommend Dealer
Yes
Employees Worked With
Christian Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Lexus of Sacramento responded

We're glad to know you had a positive experience with our team at Lexus of Sacramento. Ensuring that our customers leave satisfied is our top-priority. Thanks for your feedback!

November 22, 2023

Very professional, responsible and courteous staff. Clear on what was going to be done and the time it would take. Responded to additional requests not part of maintenance package but speak to overall More

by JULIEKUROKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Lexus of Sacramento responded

Julie, we're delighted to know that you had a positive experience with our team at Lexus of Sacramento. We strive for clear communication and thorough service. Thanks for your kind words!

November 22, 2023

They get the job done right. I’ll be back for my future Lexus service. More

by teeyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Lexus of Sacramento responded

It's great to hear that Tracey and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Sacramento! Best Regards, Christian Simon General Manager

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