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Lexus of Sacramento
Sacramento, CA
3,013 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 3,013 reviews
November 22, 2023
They get the job done right. I’ll be back for my future Lexus service. I’ll be back for my future Lexus service. More
by teeyoung
Verified CustomerEmployees Worked With
November 22, 2023
My experience with this dealership is good except for one not so positive result which the crew tried to correct but was not fully resolved on the first or second trip but the third visit I was pleased. not so positive result which the crew tried to correct but was not fully resolved on the first or second trip but the third visit I was pleased. More
by marciej256
Employees Worked With
Don't know these people.
November 21, 2023
I really appreciate and rely on Gus to help me navigate the maintenance process. He is so pleasant, professional and responsive. This is the second time I have attempted to convey positive feedback. Once the maintenance process. He is so pleasant, professional and responsive. This is the second time I have attempted to convey positive feedback. Once should be sufficient please. More
by ameliegannon
Employees Worked With
Gus
November 21, 2023
The service department seemed very unorganized. There was a long wait before I was even acknowledged. I stood there while they walked around me, helping three other people. I was also very disapp There was a long wait before I was even acknowledged. I stood there while they walked around me, helping three other people. I was also very disappointed that they don’t offer loaner cars. More
by KASSYNJACKSON
Employees Worked With
November 21, 2023
Lexus of Sacramento made our car buying experience fun, fast and fair! We rate them 5 stars! fast and fair! We rate them 5 stars! More
by SALOMEWGARCIA
November 21, 2023
Lexus of Sacramento made buying a vehicle a pleasure. Christian Simon and his staff are well informed with regard their product and very professional in every aspect. We were treated like family and did Christian Simon and his staff are well informed with regard their product and very professional in every aspect. We were treated like family and did not feel coerced in making our purchase. We will always go back to Lexus of Sacramento for future vehicle purchase More
by WILLIE.BULDA
November 20, 2023
Service is great, but the sales dept. Doesn't follow through with what I was looking for in a SUV ???? They were suppose to check on some cars in the loaner dept. It's been 2 weeks now an Doesn't follow through with what I was looking for in a SUV ???? They were suppose to check on some cars in the loaner dept. It's been 2 weeks now and no response. . More
by ALANZ28
Employees Worked With
November 20, 2023
Great customer service. I would definitely Would refer family and friends Write phone communication and text message I would definitely Would refer family and friends Write phone communication and text message More
by tishasbraids
Employees Worked With
