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Lexus of Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
3,015 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 3,015 reviews

November 12, 2023

They listened to our issue and was contacted by service manager to fix our problem regarding wireless connection failure More

by RCALMAZAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Lexus of Sacramento responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Best Regards, Christian Simon General Manager

November 12, 2023

The staff and technicians are great. Not a long wait and knowledgeable. I didn’t have time to wait for the car wash so they gave me a coupon for another day. More

by Nicole C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Huttleston, Mike Huttleston
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Nov 13, 2023 -

Lexus of Sacramento responded

Nicole, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Sacramento! Best Regards, Christian Simon General Manager

November 12, 2023

Had an oil change done at Lexus of Sacramento. Greeted me upon arrival and the whole process took less than 1 1/2 hours. More

by ghilbert1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Lexus of Sacramento responded

Thank you so much for your excellent review! We are so glad that Nick had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lexus of Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Christian Simon General Manager

November 12, 2023

On my last oil & filter change on 9/272023, if they performed a multi- point inspection, I was not told of all the results. Testing the battery electrolyte is one they always check. If they would have More

by NONE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
V MOUA 210398
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Nov 13, 2023 -

Lexus of Sacramento responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Sacramento! Best Regards, Christian Simon General Manager

November 12, 2023

Nick and his crew worked very hard to check over my car it wasn’t 2nd free maintenance as part of my lease Nicks boss was also very supportive like Nick. More

by mayw60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Mcduffie
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Nov 13, 2023 -

Lexus of Sacramento responded

Thank you! Nick and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Best Regards, Christian Simon General Manager

November 10, 2023

Robert was so helpful in the car purchasing process. The dealership was so pretty as well. Would definitely recommend to anyone who is buying a Lexus! More

by nursestroup
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Escobosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2023 -

Lexus of Sacramento responded

Congratulations on your new purchase! It's great to hear that Robert was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Sacramento! Best Regards, Christian Simon General Manager

November 10, 2023

I purchased a view cars from Lexus my experience was great, my salesman and service was everything I was looking for and always continue going back. More

by LEXUSTRANSPORT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Keon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gus
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Nov 11, 2023 -

Lexus of Sacramento responded

Thank you for taking the time to leave us a five-star rating! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Best Regards, Christian Simon General Manager

Nov 13, 2023 -

Lexus of Sacramento responded

We're so glad to know you've had great experiences with us at Lexus of Sacramento. Our team is always here and ready to provide the top-notch service you deserve! Thank you for your continued support, we look forward to seeing you again.

November 10, 2023

Service was excellent. Everyone was very professional and knowledgeable. The car was fixed and returned on time as promised More

by miramark77
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2023 -

Lexus of Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Sacramento; we look forward to having you as one of our valued customers for many more years to come! Best Regards, Christian Simon General Manager

November 09, 2023

Nick was very personable and I felt that he listened to any concerns and goes above and beyond. More

by manuelalvarez79
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2023 -

Lexus of Sacramento responded

We are glad to hear that you felt heard and prioritized by Nick. He and the Lexus of Sacramento team appreciate your support.

November 09, 2023

Christina explains everything throughly. She Is very easy to talk to especially explaining your options. More

by micheleg802
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2023 -

Lexus of Sacramento responded

Michele, we're glad to know that Christina was able to explain everything thoroughly and make your experience at Lexus of Sacramento a positive one. Thanks for sharing!

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