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Lexus of Sacramento

Sacramento, CA

4.7
3,015 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 3,015 reviews

November 03, 2023

Great service, communication, quality, and professionalism in every aspect of my visit to Lexus of Sacramento!! Thank you so much!! More

by JCJPA58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2023 -

Lexus of Sacramento responded

Thanks for sharing your thoughts about your experience with Lexus of Sacramento. We appreciate your business and hope to see you again soon! Best Regards, Christian Simon General Manager

November 03, 2023

Been a customer for almost 20 years. Purchased several cars there as well. The only place I bring my car for services Lexus IS sacramento. They're always professional, get the job done q More

by CV.PROPERTYSERVICES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Huttleston, Mike Huttleston
Nov 03, 2023 -

Lexus of Sacramento responded

We're honored to have been your go-to for the past 20 years at Lexus of Sacramento! It's great to know that our team has consistently provided you with professional and efficient service. We look forward to serving you for many more years!

November 03, 2023

They ate good at acknowledging you when you drive up. Very friendly and very busy. More

by Judy Wong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
Nov 04, 2023 -

Lexus of Sacramento responded

Thank you so much, Judy, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lexus of Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Christian Simon General Manager

November 02, 2023

Carlos Cave and the other staff people who helped us with our recent purchase of a new plug-in hybrid were terrific and made our experience stress free. I would highly recommend Sacramento Lexus. More

by JSHELLITO
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryon Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Cave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Lexus of Sacramento responded

We are thrilled to hear that Carlos and the Lexus of Sacramento team made your purchasing experience stress-free. Enjoy the Hybrid!

November 02, 2023

Everything is great except the pricing. Service and transportation are great otherwise. Thank you very much More

by QUINNG88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
Nov 03, 2023 -

Lexus of Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Christian Simon General Manager

November 02, 2023

Good place to find a car! Friendly and professional! APR is a little high but welcoming and hospitality! More

by TRAANFNG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Keon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Agerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Ivey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Lexus of Sacramento responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Lexus of Sacramento! Best Regards, Christian Simon General Manager

November 02, 2023

I have purchased my first Lexus from Lexus of Sacramento. Since owning my first Lexus in 2002, I have leased three Lexuses. That is a 22 year relationship with Lexus of Sacramento. More

by COCOWOOD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Ivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan and Angel.
Nov 03, 2023 -

Lexus of Sacramento responded

We're honored to have had your trust for the past 22 years! It's always a pleasure serving you at Lexus of Sacramento. Here's to many more years together with your new Lexus!

November 02, 2023

It's a very good dealership. The stuff at the service department are friendly and helpful. More

by XINLIN_8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Lexus of Sacramento responded

We are so happy that our Lexus of Sacramento team earned your five stars. Thanks for taking the time to write us this great review!

November 02, 2023

I appreciate Cristina… she keeps me fully informed. A Lexus car and Lexus service is the only way to go. More

by Bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Lexus of Sacramento responded

Bobby, we're glad to know Cristina has been keeping you well-informed at Lexus of Sacramento. Thanks for choosing us and for your kind words about our service!

November 01, 2023

Simply put it the best very knowledgeable very respectful no xx highly recommended. A plus More

by CAPITANPGA1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Cave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Ivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Lexus of Sacramento responded

Thank you for taking the time to share your feedback with us. Kyle and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Christian Simon General Manager

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