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Lexus of Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
3,015 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 3,015 reviews

October 27, 2023

Very honest and helpful. Always able to fit me in when needed, no delays. Extremely nice. More

by WEEZELEON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2023 -

Lexus of Sacramento responded

Thanks for the kind words! Our team at Lexus of Sacramento is always happy to help - we hope to see you next time!

October 27, 2023

Just want to give a personal thank you to Carlos for helping me out withmy purchase of my new car. He goes above and beyond for his customers and tries to help as much as possible. He was able to f More

by EARLYBIRDH318
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Cave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Ivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2023 -

Lexus of Sacramento responded

We're so glad to know that Carlos and our team at Lexus of Sacramento were able to help you find the perfect vehicle! We always strive for excellent customer service. Enjoy your new car, and thank you for choosing us!

October 27, 2023

Very professional good service they did it in record time when a rental car was not available. Relationships great job all around. More

by EHEITMAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2023 -

Lexus of Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Christian Simon General Manager

October 27, 2023

It’s friendly, it’s neat the atmosphere is very welcoming, overall I give a rating of 4. More

by gezboyz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2023 -

Lexus of Sacramento responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Sacramento! Best Regards, Christian Simon General Manager

October 27, 2023

Christina Carson is first class lady and technical advisor. I will call her again for service whichever of my two cars needs service. More

by WALI.OSMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2023 -

Lexus of Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Christina delivered such a great experience! Best Regards, Christian Simon General Manager

October 27, 2023

Professional people ready to help and treat you like family would highly recommend. Great place More

by Amit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Reynoso
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Oct 30, 2023 -

Lexus of Sacramento responded

Thanks for sharing your thoughts about your experience with Lexus of Sacramento. We appreciate your business and hope to see you again soon! Best Regards, Christian Simon General Manager

October 27, 2023

I love taking my car for service there. I know when I have my car serviced there, it is running fine when I leave. Also, I always get a follow up checking to see how the car is running. I a More

by PLTUNS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Huttleston
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Oct 30, 2023 -

Lexus of Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Sacramento. Best Regards, Christian Simon General Manager

October 27, 2023

Everything checks out great, but please don't tighten oil filter so tight. I've always changed my own oil. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2023 -

Lexus of Sacramento responded

We appreciate your business, Dave, and our entire dealership team looks forward to serving you for all of your automotive needs. Best Regards, Christian Simon General Manager

October 27, 2023

The people are trained and the customer service skills are very good. The discussion of the type of service to be done was thorough and easy to understand. More

by CCLUDEKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
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Oct 29, 2023 -

Lexus of Sacramento responded

We appreciate your positive feedback! Our team at Lexus of Sacramento is dedicated to providing expertise — thank you for recognizing our efforts. We're here if you need anything else in the future. Safe travels!

October 27, 2023

Your services is excellent, easy to get schedule for appointment. The guys are wonderful to take you in right away. Jobs done More

by Lourdes Cabello Alves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know their name
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Oct 30, 2023 -

Lexus of Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Sacramento, Lourdes, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Christian Simon General Manager

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