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Lexus of Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
3,015 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 3,015 reviews

October 21, 2023

They were great, found us the exact vehicle we wanted. Jerod was very easy to work with. More

by RYAN@LODIHOMESFORSALE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerod Horch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Ivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2023 -

Lexus of Sacramento responded

Ryan, Thank you for choosing Lexus of Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Christian Simon General Manager

October 21, 2023

Don’t buy the KARR security, waste of money. Not explained very well when purchasing a vehicle. More

by JMUSCHETTO5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kyle Reid
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2023 -

Lexus of Sacramento responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Christian Simon General Manager

October 21, 2023

Great dealership with super friendly and helpful sales people and managers. I had a great experience and I’ll recommend this dealership to anyone who’s in the market for a car . More

by RAZVANIONITA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryon Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerod Horch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Ivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2023 -

Lexus of Sacramento responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Best Regards, Christian Simon General Manager

October 21, 2023

Lexus of Sacramento ALWAYS takes good care of me. From oil changes, to selling my car, to purchasing a car, and even loaner vehicles. They make sure I'm good. I'd recommend Sacramento Lexus to my fam More

by KAREN HAMP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryon Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2023 -

Lexus of Sacramento responded

Karen, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Best Regards, Christian Simon General Manager

October 19, 2023

MR' CRUZ IS A GREAT SERVICE ADVISER AND ALWAYS HAS THE WELFARE OF THE CUSTOMER IN MIND. More

by MAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2023 -

Lexus of Sacramento responded

It means so much to us to see your review! Thanks from the team at Lexus of Sacramento.

October 17, 2023

Superior experience at this dealership! I was so pleased with the service I received from Raz Ionita and his team at Sac Lexus. Sac Lexus was the only dealer that had the car in the model a More

by nnavros
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raz Ionita
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Oct 17, 2023 -

Lexus of Sacramento responded

We're so glad to know that our team at Lexus of Sacramento was able to provide you with a stellar experience. Your kind words are greatly appreciated! We look forward to assisting you again when it's time for your next new car. Safe travels!

October 17, 2023

Christine is always happy to help me, she is patient with me and very efficient More

by RETIREDINSACTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2023 -

Lexus of Sacramento responded

Thank you for choosing Lexus of Sacramento. Your feedback and rating mean a lot to us. We're glad Christine was able to help, and we hope to see you again! Best Regards, Christian Simon General Manager

October 12, 2023

It was a good experience. No issues. It was a good experience. No issues. Car wash is a plus. More

by RESANCHEZ01
Recommend Dealer
Yes
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Oct 12, 2023 -

Lexus of Sacramento responded

Thank you for the five-star review! The Lexus of Sacramento team is glad that everything during your service visit went smoothly. Enjoy your freshly washed car!

October 11, 2023

V. has been the best service associate. He is personable, knowledgeable, and provides excellent customer service. More

by emcconahey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
V. Moua
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Oct 12, 2023 -

Lexus of Sacramento responded

Emcconahey, we're so glad to know that V. provided you with top-notch service at Lexus of Sacramento! Thanks for your kind words and support.

October 11, 2023

We are very happy especially Kent . He is very good knowledgeable. About RZ450E. He is very respectful. He went to our house help us to program our garage door and also programmed our E More

by Gastonxg3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Keon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2023 -

Lexus of Sacramento responded

We're delighted to know that Kent and Peter were able to assist you so well at Lexus of Sacramento. It's great they could help with your garage door programming, too! Thanks for the review. We appreciate it!

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