Lexus of Sacramento

Excellent sales staff and service department . However one of the service techs left us pissed off.The service person Gus was excellent I asked him I can talk to one the technicians about some the However one of the service techs left us pissed off.The service person Gus was excellent I asked him I can talk to one the technicians about some the features of this car because we’ve never had this technology on any of our cars Before I asked a question he said Stop and asked me who was salesmanHe said it wasn’t really his job and that I would have to back and ask him the questions. Horrible inappropriate and rude customer technician Just when we had great sales experience and then this happens More

Bill Axtell, our sales consultant ,was friendly, efficient and professional during our purchase of a New 2024 Lexus ES350. Bill was the “very best” salesperson, we have ever worked with for years o efficient and professional during our purchase of a New 2024 Lexus ES350. Bill was the “very best” salesperson, we have ever worked with for years of purchasing cars! Khalid Jaber, the Finance Manager, handled our transaction with ease, like never before! He was friendly, professional and efficient as well. My son and I shopped together for a new car for me, and he stated his experience was the same as mine. It was a pleasure doing business with Lexus of Sacramento!! Ginny Marie & Sean Michael More

I didn’t have an appointment and thought I’d be waiting for hours, but the Service Dept had the car checked out and washed in just over an hour! Plus, they’re such a pleasant group of people! for hours, but the Service Dept had the car checked out and washed in just over an hour! Plus, they’re such a pleasant group of people! More

Service department was fantastic. To get my water pump and timing belt in my RX 400h was priced less than places outside the dealer. They completed the service on time. And bonus, the To get my water pump and timing belt in my RX 400h was priced less than places outside the dealer. They completed the service on time. And bonus, they gave me a new Rx500 f-type as a loaner for the day of service. I will be back to get any future service needs done there. More

Christina A serve me with a warm welcome with a beautiful smile. Very well done job , fast and clean job . Thank you team beautiful smile. Very well done job , fast and clean job . Thank you team More

Honest reliable service. Christina stood by her lower parts price quote after discovering that she had been given an incorrect price. I’ve been to dealers where they tried to Christina stood by her lower parts price quote after discovering that she had been given an incorrect price. I’ve been to dealers where they tried to sell me everything under the sun. This shop checked my car thoroughly and told me everything else looked fine. They even did an excellent job of washing my car. I’ve never seen it so clean. They are an honest competent dealership. I’ll be going back. More

Brought my car in for a routine service and as usual Tracey Cach and the service folks did their usual outstanding job in taking care of me and my vehicle! Tracey Cach and the service folks did their usual outstanding job in taking care of me and my vehicle! More

Every thing was done on time and the car runs like new. And the service was a $1000 less than what I expected. And the service was a $1000 less than what I expected. More

Excellent Tracy was great no waste of time quick and efficient could not be better efficient could not be better More

Quick, courteous, professional. Understood my immediate need, and resolved the issue, all within a little more than an hour. Understood my immediate need, and resolved the issue, all within a little more than an hour. More