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Lexus of Sacramento
Sacramento, CA
3,096 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,918 service reviews
September 25, 2026
Daren was extremely helpful and made sure we had all of the information to make an informed decision. I would definitely recommend talking to him if your vehicle needs service. the information to make an informed decision. I would definitely recommend talking to him if your vehicle needs service. More
by Sidewayz808
Employees Worked With
September 23, 2026
V Moua is a personable, very professional and highly proficient service consultant who Sacramento Lexus should value because he represents them so well. I have enjoyed working with him over the past y proficient service consultant who Sacramento Lexus should value because he represents them so well. I have enjoyed working with him over the past year and half and look forward to continuing the relationship. Also, the complimentary 15,000 new vehicle service was complimentary which was a fantastic perk offered by Sacramento Lexus. I give them my highest recommendation. More
by Pleasedinfolsom
September 19, 2026
Gustavo was amazing today! He took really good care of me and kudos to Daren, my normal service advisor, for letting him know I would be in today. Service is always top notc He took really good care of me and kudos to Daren, my normal service advisor, for letting him know I would be in today. Service is always top notch at Lexus of Sacramento and I enjoy having Angel serviced there. I know I am always in good hands when I take Angel there. More
by Happy Lexus Owner
September 11, 2026
Excellent attention to customer service by Gus Reynoso. Waited 4 hours to repair panel switches that were disconnected by previous dealership at no charge! Took great care of on customer service! Great co Waited 4 hours to repair panel switches that were disconnected by previous dealership at no charge! Took great care of on customer service! Great company! More
by bjcars
Employees Worked With
September 09, 2026
Excellent service. Tracy (service advisor) was very nice and accommodating. Highly recommended. I had a great experience. Tracy (service advisor) was very nice and accommodating. Highly recommended. I had a great experience. More
by gerlu_marquez
Employees Worked With
August 27, 2026
Very professional with knowledgeable and efficient staff that diagnose problems so you know how much it will cost you that diagnose problems so you know how much it will cost you More
by Rflorian66
Employees Worked With
August 26, 2026
The service department is so hugely improved since they got rid of AI generated communication. Now we again have our service representatives who have always been stellar and still are!! Service representa got rid of AI generated communication. Now we again have our service representatives who have always been stellar and still are!! Service representatives Darren and V are fabulous and define excellence!! Tha actual service results are faultless. I do recommend this dealership and have been loyal for 20+ years More
by Susan
August 25, 2026
Homer was very sincere and great to talk to. Awesome advisor. Once my car was being checked, took like around 30 minutes. Just wish there were more updates if there is going to be delays. Awesome advisor. Once my car was being checked, took like around 30 minutes. Just wish there were more updates if there is going to be delays. More
by Greg
Employees Worked With
August 24, 2026
I am so impressed by the excellent level of customer service, professionalism, and knowledge that Homer, my service representative demonstrates consistently. He really goes the extra mile to ensure 100% service, professionalism, and knowledge that Homer, my service representative demonstrates consistently. He really goes the extra mile to ensure 100% customer satisfaction with genuine care, a warm smile, and kindness. Thank you Homer! More
by krsrich
Employees Worked With
August 21, 2026
Service center was great as always and Tracy was pleasant and informative. My car was done when expected and checkout was quick and efficient and informative. My car was done when expected and checkout was quick and efficient More
by PATTYPALUMBOSHACKELFORD
Employees Worked With
