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Lexus of Sacramento - Service Center

Sacramento, CA

4.7
1,845 Reviews
Call Service Center (916) 485-3987

1,845 Reviews of Lexus of Sacramento - Service Center

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May 07, 2024

Had a pleasant experience with this dealership, they took care of the issue professionally and with care. More

by Erick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vu
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May 07, 2024 -

Lexus of Sacramento responded

Thank you, Erick! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Best Regards, Christian Simon General Manager

May 07, 2024

Fast, friendly customer service. He discussed everything thoroughly to ensure I understood everything that was happening with my vehicle. I would go to him again. More

by ERICAEEVANS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basel Simirrioti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Lexus of Sacramento responded

Thank you, Erica! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Best Regards, Christian Simon General Manager

May 06, 2024

Christina is very personable and I appreciate her help, She explains what needs to be done. More

by slpatton87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Lexus of Sacramento responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Christian Simon General Manager

May 06, 2024

The parts guy was very helpful and informative about my particular car. He was a former owner of a couple of F's. Also, the salesman who helped me did a good job in explaining what my options were to More

by lwmurk
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raj Kundiwala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Lexus of Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Sacramento, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Christian Simon General Manager

May 05, 2024

Nick is an excellent service manager. We have been using him for years.. and will continue with him. More

by DYERLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2024 -

Lexus of Sacramento responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Christian Simon General Manager

May 05, 2024

Daryn is amazing. He’s helpful, attentive and his customer service is the best. I’m in management and manage sales and operations. I wish all my customer service rep More

by TERRY.ALESSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darien in service
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May 05, 2024 -

Lexus of Sacramento responded

Hi Terry: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Christian Simon General Manager

May 04, 2024

Gus is a great guy to work with. We had a long wait, but it was a busy day. Happy with the results. More

by robertkbest
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Reynoso
Report | Print
May 05, 2024 -

Lexus of Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Gus here at Lexus of Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Christian Simon General Manager

May 04, 2024

wonderful caring people, everyone works well together, the technicians are informed and do a great job of explaining the issues. More

by NGILL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ McDuffie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : V and Aswad
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May 05, 2024 -

Lexus of Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Sacramento, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Christian Simon General Manager

May 03, 2024

I can’t say anything but their costumer service and service workmanship are excellent, I am very satisfied for all services that was done on my car. More

by Superboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Reynoso
Report | Print
May 03, 2024 -

Lexus of Sacramento responded

We're so glad to know you had an excellent experience with our customer service and workmanship at Lexus of Sacramento. Thanks for trusting us with your car, we appreciate the positive feedback!

May 03, 2024

If I can give this place 1000 stars, I would best customer service ever! Been coming to this place for over 20 years I always feel well taken care of. More

by Lexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Cach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vu moua
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May 03, 2024 -

Lexus of Sacramento responded

1000 stars - that's high praise indeed! We're delighted to know you've been with us at Lexus of Sacramento for over two decades and continue to enjoy our service. Here's to many more years together!

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